Operations Specialist I through the use of relational databases and other reporting tools, compiles data pertaining to the effectiveness and efficiency of the organization’s internal processes. Prepares reports for management review. Being an Operations Specialist I may require a bachelor’s degree. Typically reports to a supervisor. To be an Operations Specialist I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed.
Operations Specialist Job Description Template
Our company is looking for a Operations Specialist to join our team.
Responsibilities:
- Analyse data– you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and drivers;
- Support all Bolt’s business operations in Cape Town;
- Develop and execute strategiesto keep the churning rate at minimum levels;
- Figure out the logisticsof how many drivers are needed where and when.
Requirements:
- You’re a great communicator;
- You’re passionate about new technologies and ride-sharing;
- You have a data-driven analytical mindset(Excel skills);
- You have 2-3 years of experience in sales / analytical position;
- You have excellent spoken and written English;
- You’re a hustler, not stopping after 20 obstacles a day.