Executive Housekeeper is responsible for ensuring that hotel rooms and facilities are kept in a clean and orderly condition in line with hotel policies and guest satisfaction. Responsible for overseeing and training housekeeping staff. Being an Executive Housekeeper manages housekeeping supplies and equipment. May require a high school diploma or its equivalent. Additionally, Executive Housekeeper typically reports to a manager or head of a unit/department. The Executive Housekeeper has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. To be an Executive Housekeeper typically requires 3-5 years of related experience, or may have 2 years experience plus an associates degree, or additional training or certification.
Executive Housekeeper Job Description Template
Our company is looking for a Executive Housekeeper to join our team.
Responsibilities:
- Supervises all personnel in these departments;
- Responsible for the control of all stock and the control, maintenance and cleaning of cleaning equipment and stocks;
- Responsible for STAFF training;
- Room checks;
- Budgets;
- Forecast anticipated volumes of business and schedule STAFF accordingly;
- Maintain records of stock taking etc, working to our budgeted amounts;
- Staff skill development;
- Trains, directs, controls and coordinates the activities of Housekeeping;
- Controls and coordinates rosters according to room occupancy;
- Assist with Executive Duty Management shifts as part of the management team of the hotel on a rotation basis;
- Sets up the necessary procedures for the smooth running of the department and organizes their implementation, control, and follow-up;
- Recruitment of the team;
- Ensures effective stock control policies & procedures are in place and ensure that wastage is controlled;
- Knowledge of safety, fire and hygiene regulations and makes sure that staff is following the procedures.
Requirements:
- Some form of managerial training;
- Matric;
- Valid drivers license;
- Sets up the necessary procedures for the smooth running of the department and organizes their implementation, control, and follow-up;
- Ability to work accurately under pressure;
- Excellent communication skills – verbal, written and telephonic;
- Good planning, organizational and time management skills;
- Ability to work shifts;
- Must be computer literate (Microsoft Office – Word, Excel, Outlook & Explorer);
- Have meticulous attention to detail;
- Trains, directs, controls and coordinates the activities of Housekeeping;
- Assist with Executive Duty Management shifts as part of the management team of the hotel on a rotation basis;
- Must be guest service driven;
- 2 years’ experience in similar position advantageous;
- Must have Matric, hospitality management diploma will be advantageous.