Technical Analyst

Technical Analyst Job Description Template

Our company is looking for a Technical Analyst to join our team.

Responsibilities:

  • Assist with testing of releases and incidents logged;
  • Analyse impact technical changes on systems;
  • Administration support on the Linux servers where required;
  • Identify inefficiencies in the current system processes between Vodacom systems, triggers/file uploads and integration to other systems;
  • Understand Vodafone requirements in detail in order to evaluate technical solutions proposed by business;
  • Assist with investigations on data anomalies;
  • Translate changes into functional requirements that are understood by Business and Technical people;
  • Provide technical analysis on proposed improvements to the current and future solution;
  • Assist in developing a more robust and automated reporting solution for scores;
  • Assist with managing other systems and servers;
  • Assist with general queries from business around reporting and/or systems;
  • Examine and understand current systems with the view to enhance the current solution;
  • Provide technical support on the systems by doing daily checks;
  • Assist with trend analysis;
  • Assist in updating regular reports.

Requirements:

  • Jira/Confluence;
  • Knowledge of the SDLC;
  • Detail oriented;
  • Interpersonal Skills;
  • Knowledge of Agile way of working;
  • Planning/Time management;
  • Flexibility;
  • Verbal and written communication skills;
  • Integrity;
  • Problem solving;
  • Resilience;
  • Inquisitive;
  • Functional specifications,
  • Test cases,
  • Technical specifications,