Technical Analyst Job Description Template
Our company is looking for a Technical Analyst to join our team.
Responsibilities:
- Assist with testing of releases and incidents logged;
- Analyse impact technical changes on systems;
- Administration support on the Linux servers where required;
- Identify inefficiencies in the current system processes between Vodacom systems, triggers/file uploads and integration to other systems;
- Understand Vodafone requirements in detail in order to evaluate technical solutions proposed by business;
- Assist with investigations on data anomalies;
- Translate changes into functional requirements that are understood by Business and Technical people;
- Provide technical analysis on proposed improvements to the current and future solution;
- Assist in developing a more robust and automated reporting solution for scores;
- Assist with managing other systems and servers;
- Assist with general queries from business around reporting and/or systems;
- Examine and understand current systems with the view to enhance the current solution;
- Provide technical support on the systems by doing daily checks;
- Assist with trend analysis;
- Assist in updating regular reports.
Requirements:
- Jira/Confluence;
- Knowledge of the SDLC;
- Detail oriented;
- Interpersonal Skills;
- Knowledge of Agile way of working;
- Planning/Time management;
- Flexibility;
- Verbal and written communication skills;
- Integrity;
- Problem solving;
- Resilience;
- Inquisitive;
- Functional specifications,
- Test cases,
- Technical specifications,