Housekeeping Supervisor supervises the daily operations of a housekeeping services department to ensure offices, patient/guest rooms, facilities, and other specified areas are kept in a clean and orderly condition. Responsible for standards’ establishment, staff training, schedule/resource coordination, workflow inspection, inventory maintenance and equipment supplies. Being a Housekeeping Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Housekeeping Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Housekeeping Supervisor typically requires 3 years experience in the related area as an individual contributor.
Housekeeping Supervisor Job Description Template
Our company is looking for a Housekeeping Supervisor to join our team.
Responsibilities:
- Manage, efficiently, stock control and the maintenance of equipment;
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms;
- Schedule and supervise deep cleaning and any other projects;
- Allocate work duties to Team Members;
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required;
- Report and follow up on any maintenance defects or other issues;
- Ensure the adherence to hotel brand standards at all times;
- Inspect, routinely, service areas, store rooms and corridors;
- Provide excellent Guest service, including VIP and other special requirements.
Requirements:
- Strong communication skills;
- A successful track record of managing a team;
- Proficiency, preferred, with computers and computer programs, including Microsoft Office;
- A passion for delivering exceptional levels of guest service;
- Attention to detail;
- Previous experience in a Housekeeping supervisory role;
- Strong organizational and analytic skills.