Technical Customer Service Team Leaders: Night Shift (Permanent) Job Description Template
Our company is looking for a Technical Customer Service Team Leaders: Night Shift (Permanent) to join our team.
Responsibilities:
- Guiding customers to available self-help resources;
- Troubleshooting and assisting customers with website related queries (includes content management systems such as WordPress);
- Assisting customers to navigate our hosting control panel.
Requirements:
- Strong technical aptitude;
- Past experience in the service industry required;
- Exposure to command-line Linux, DNS and Web Hosting environment would be beneficial;
- A matric pass or equivalent is essential.