Bartender

A popular dining establishment in Bethlehem, Free State is seeking an enthusiastic Bartender to join its hospitality team. You will deliver exceptional service, maintain high cleanliness standards, and contribute to a warm and welcoming atmosphere. The successful candidate has a genuine passion for hospitality and exceeds guest expectations.

Responsibilities

• Manage, train, and motivate front-of-house and kitchen staff to deliver consistently excellent service exceeding guest expectations.
• Prepare and cook food to the highest standards of taste, presentation, and safety, ensuring all dishes meet quality benchmarks.
• Prepare and serve a wide range of alcoholic and non-alcoholic beverages according to standard recipes and responsible serving practices.
• Prepare budgets, monitor revenue and costs, and implement measures to maximise profitability while maintaining quality.
• Handle guest complaints and feedback professionally, taking immediate corrective action and following up for satisfaction.

Requirements

• A minimum of two to three years of experience in a similar role within a restaurant, hotel, lodge, or events venue.
• Excellent customer service orientation with ability to handle difficult situations and complaints with diplomacy and professionalism.
• Knowledge of food safety standards, HACCP principles, and health and safety regulations for the hospitality industry.
• For bartender roles, comprehensive knowledge of cocktails, wines, spirits, and the responsible service of alcohol.
• Strong leadership and people management skills to motivate a diverse team and maintain morale during busy service periods.

Qualifications

Diploma in Hospitality or Restaurant Management