Stock Controller: Content Inventory

Commercial Intelligence — Enterprise Division

Reports to: Senior Manager: Content Procurement

Division: Commercial Intelligence — Enterprise Division

ROLE PURPOSE

The Stock Controller: Content Inventory is responsible for monitoring, managing, and reconciling stock levels across all procured content categories. Given the nature of prepaid digital content — which includes airtime, data, prepaid electricity units, bill payment capacity, and vouchers — stock management in this context refers to the availability and integrity of digital inventory within the organisation's transaction platforms. The role ensures that stock levels are adequate to meet demand, that replenishment is triggered in a timely manner, and that all inventory movements are accurately recorded and reconciled.

Key Responsibilities

• Monitor real-time digital stock levels across all content categories including airtime, data, prepaid electricity, bill payments, and vouchers.
• Initiate and process stock replenishment orders in accordance with minimum threshold levels and demand forecasts in a timely manner based on supplier lead times.
• Reconcile stock received against purchase orders, ensuring accuracy of inventory records and flagging discrepancies to the Supplier Manager.
• Maintain up-to-date stock registers and generate daily, weekly, and monthly stock position reports.
• Work closely with the Treasury / Float Manager to ensure stock purchases are aligned with available float and cash flow positions.
• Liaise with suppliers and internal operations teams to resolve stock delivery failures, shortfalls, or system loading issues.
• Support the identification of slow-moving, expired, or underperforming stock and escalate to the Procurement Manager.
• Assist with internal and external audits by providing accurate inventory documentation.
• Contribute to the development and improvement of stock management processes and controls.

Minimum Requirements

• Diploma or Bachelor's degree in Supply Chain Management, Logistics, Finance, or a related field.
• Minimum 2 years' experience in a stock control, inventory management, or operations role.
• Experience in a digital, telecoms, or fintech environment is advantageous.
• Strong numerical accuracy and reconciliation skills.
• Proficiency in stock management systems and Microsoft Excel.
• Ability to work under pressure and manage multiple stock categories simultaneously.

CORE COMPETENCIES

• Inventory management and stock reconciliation
• Numerical accuracy and attention to detail
• Process adherence and compliance
• Supplier and internal stakeholder coordination
• Reporting and data entry accuracy
• Proactive escalation and problem identification