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Supplier Management Specialist

Full-time

DBSA

Job Profile (Downloadable)

The purpose of this role is to drive supplier management best practice and standardisation by leading initiatives focused on supplier risk, performance, and enterprise supplier development. This role contributes to enhanced procurement effectiveness, improved supplier relationships, and supports DBSA’s transformation and sustainability goals through proactive supplier development and sourcing practices.

Key Responsibilities

Supplier Risk Management

  • Conduct ongoing risk profiling and segmentation of the supplier base.
  • Develop;mplement and manage a supplier risk assessment framework.
  • Monitor supplier risk exposure and escalate emerging risks.
  • Collaborate with internal stakeholders to align supplier risk mitigation actions with business continuity requirements.

Supplier Performance Management Processes

  • Develop supplier performance frameworks and scorecards.
  • Monitor, evaluate, and report on supplier performance against contractual and service level expectations.
  • Facilitate supplier performance reviews with key stakeholders.
  • Identify underperformance trends and drive corrective action planning with suppliers.
  • Maintain supplier risk and performance data in appropriate systems.
  • Contribute to the development of supplier-related dashboards, reports, and presentations.
  • Participate in procurement audits and support continuous improvement initiatives.

Enterprise and Supplier Development (ESD) Initiatives

  • Design and implement ESD programmes aligned to the DBSA’s transformation strategy
  • Engage with suppliers to drive capability development
  • Collaborate with internal and external partners to unlock access to markets and funding for qualifying suppliers
  • Track and report ESD progress against targets and compliance frameworks

Strategic Sourcing and Procurement Transformation

  • Provide supplier insights and data to inform category strategies and sourcing decisions.
  • Partner with category managers and sourcing teams to identify value opportunities.
  • Champion supplier innovation and value-add through collaborative engagements.

Reporting and Monitoring

  • Produce accurate, insightful reports and continuously monitor key metrics to assess progress against objectives.
  • Analyse data to identify trends, inform strategic decisions, and provide stakeholders with clear, actionable information that supports ongoing performance improvement and accountability

Key Measurements of Outputs

  • Percentage of supplier performance compliance rate based on quality, delivery, pricing and responsiveness
  • Cost savings, quality improvements or efficiency gains achieved through strategic sourcing initiatives
  • Percentage of suppliers’ compliance with DBSA standards and traceability of DBSA compliance documentation
  • Number of supplier risks identified and mitigated, and reduction in supply chain vulnerabilities
  • Average time to resolve supplier disputes and number of disputes resolved without escalation
  • Number of supplier engagement activities conducted, and feedback received from suppliers on relationship quality
  • Percentage of supplier reports submitted on time and rate of errors in compliance and performance data
  • Percentage of suppliers passing internal or external compliance audits
  • Number of procurement or supplier management processes and efficiency improved
  • Average time taken to onboard new suppliers from verification to activation

Expertise & Technical Competencies

Qualifications

Minimum Requirements

  • Bachelor’s degree in Supply Chain Management, Procurement, Business Administration or Logistics or Equivalent (NQF 7)

Desirable Requirements

  • Postgraduate qualification in Supply Chain Management, Procurement, Business Administration or Logistics or Equivalent.
  • Professional certification in Certification in Procurement or Supply Chain (e.g., Chartered Institute of Procurement & Supply – CIPS, The Professional Body for Supply Chain Management – SAPICS or Equivalent).

Experience

Minimum Experience

  • A Minimum of 8 years of experience in supplier management, strategic sourcing and procurement.
  • Proven track record of managing supplier performance and compliance.
  • Understanding of PFMA, BBBEE Act, PPPFA and National Treasury Regulations.
  • Experience working across multiple supplier categories
  • Understanding of supplier management principles and practices.
  • Awareness of ESG (Environmental, Social, & Governance) standards and ethical sourcing practices. Familiarity with supplier verification processes.
  • Knowledge of public procurement in South Africa

Desirable Experience

  • Experience in procurement analytics, supplier performance scorecards, and enterprise resource planning (ERP) systems (e.g. SAP, Oracle).

TECHNICAL COMPETENCIES

Strategic Planning

  • Establishes challenging, attainable goals and objectives based on a customer focus perspective.
  • Looks to the future with a broad perspective.
  • Ensures performance measures are in place to monitor progress and assess accomplishments and achievement of strategic goals and objectives.
  • Develops initiatives to achieve goals and objectives.
  • Articulates the vision and plans to others.

Procurement services

  • Based upon a thorough understanding of user requirements, can research alternative sources that will fulfil internal customer needs with favourable commercial terms.
  • Identifies the needs of the user departments and advises on appropriate sourcing and selection approaches and processes.
  • Articulates and prepares requirement documents and related elements of the procurement request, including terms and conditions for the sourcing, selection and award process.
  • Receives, safeguards, opens, records, tracks, assesses compliance with terms, and summarises bids/quotations.
  • Evaluates bids, including identifying and resolving mistakes, and awarding contracts.
  • Develops relationships by effectively resolving complaints and concerns.

Knowledge of contracts

  • Through a broad and deep understanding of contracting best practice, is able to define DBSA contracting policy.
  • Develops contract award documents ensuring DBSA's interests are protected.
  • Drafts, monitors and ensures performance of special terms of contract. Ability to apply remedy to protect DBSA’s rights. Ability to enforce compliance
  • Monitors contractor compliance to identify, document and resolve potential or actual problems. Determine which contractual remedy, if any, applies and employ that remedy.
  • Conducts post-award orientation, monitors contract performance and takes necessary action related to delays in contract performance.
  • Analyses and negotiates modification and termination of contracts.
  • Evaluates the impact of selected issues to determine the need for top management involvement.

Negotiation

  • Understands and can apply basic negotiating skills and techniques, e.g. obtaining a full understanding of the other party's agenda and needs before disclosing own perspectives.
  • Possesses an understanding of various unspoken communications from other parties and can decipher hidden agendas.
  • Is able to successfully conclude negotiations which require the development of an emotional as well as factual argument.
  • Is able to develop mutually beneficial potential solutions.

Business Acumen

  • Takes actions to fit business strategy.
  • Assesses and links short-term tasks in the context of long-term business strategies or perspectives.
  • Reviews own actions against the organisation's strategic plan; includes the big picture when considering possible opportunities or projects, or thinks about longterm applications of current activities.
  • Anticipates possible responses to different initiatives.
  • Understands the projected direction of the industry and how changes might impact the organisation.

Project Management

  • Defines, plans, and manages large and/or strategic projects, including those with a high degree of technical complexity, with impacts across the organisation and/or with national implications.
  • Assembles and leads diverse and multidisciplinary teams, ensuring maximum effective resource utilisation.
  • Successfully manages substantial project budgets and reports directly to senior managers on the progress and results of projects.
  • Identifies complex issues that need escalation and proposes appropriate corrective actions.

Financial Acumen

  • Effectively provides financial management for programmes.
  • Can consolidate budgets from a variety of departments and sense-check to ensure their consistency with overall business objectives.
  • Skilled in the use of various financial modelling tools and techniques.
  • Can define long-term financial plans to ensure that various high-level business-wide financial targets (e.g. Economic Value Added, Return On Investment) are achieved.
  • Ensures framework is in place for sound financial planning, management, control, and reporting (spanning pay, capital, O&M costs, and revenues).

*The KPA’s, competencies and relationships listed in this document are not exhaustive, and the incumbent will be expected to undertake additional duties within their capacity to meet the needs of business and/or the business unit.

Required Personal Attributes

LEADERSHIP/BEHAVIOURAL COMPETENCIES

Strategic and Innovative Thinking

  • Recognises opportunities or problems emerging in patterns and trends, and their impact on the business and profitability drivers.
  • Creates new concepts that are not obvious to others, leveraging internal and external sources of information, to build incremental revenue and growth opportunities.
  • Develops innovative business and/or customer solutions that shape industry practices.

Integrity

  • Takes pride in being trustworthy, serves all equally, respects others and embraces diversity.
  • Acts on values when a significant cost or risk is associated with doing so.
  • Acts consistently with basic values of openness and honesty.

Analytical Thinking

  • Breaks problems into simple lists of tasks or activities without assigning values.
  • Analyses and interprets multiple complex causal links: several potential causes of events, several consequences of actions, or multiple-part chains of events in order to prioritise and develop a plan of action.
  • Identifies multiple elements of a problem and breaks down each of those elements in detail, showing causal relationships between them.

Driving Delivery of Results

  • Identifies a business opportunity or a barrier to performance and takes action to address it.
  • Sets challenging goals that will have a significant impact on the business or support the organisational strategy.
  • Identifies and implements a business opportunity that will have a long-term impact on the business (which may include the organisation’s reputation or brand image).
  • Monitors progress and adapts the plan if necessary to ensure optimal benefit to the business.
Vacancy posted 2 days ago
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