SAP Functional Consultant (Chief Expert)
Temporary
Imizizi
ROLE & RESPONSIBILITIES:
- Provide chief expert SAP functional leadership for product integrations and multi-country rollouts.
- Act as primary technical reviewer and approver for changes to ensure alignment with templates and long-term strategy.
- Lead design and architecture discussions for new solutions and enhancements, collaborating with developer and PDOs.
- Mentor, coach and support team members, transferring product knowledge and guiding complex issue resolution.
- Oversee sprint planning, epic governance and ensure JIRA/Confluence artefacts are maintained and accurate.
- Coordinate and approve CRs for production deployments and participate in ITSM approval workflows.
- Drive monitoring strategy, dashboard design and automated reporting to manage incidents proactively.
- Manage and validate database design changes, migrations and updates in coordination with DB developers.
- Facilitate and represent the team in key recurring meetings (Application Operations, 3rd Party Providers, PDO,planning, hyper care).
- Lead hyper-care and handover activities for country rollouts and ensure successful transitions to operations.
- Act as senior escalation point for complex production issues and support continuous improvement initiatives.
- Drive continuous improvement of team ways of working, automation (JQL, Confluence reporting, AI MCP
- integrations) and sprint efficiency.
- Ensure effective knowledge transfer, onboarding plans and succession planning for critical product roles.
- Bachelor’s degree in computer science or related field
- Extensive experience (typically 15+ years) in SAP functional roles with a strong focus on invoicing, integrations and middleware.
- Proven track record leading complex, multi-country or middleware integration programmes and mentoring cross-functional teams.
- Strong understanding of Agile delivery, JIRA/Confluence tooling, operations ITSM processes and enterprise architecture best practices.
Vacancy posted 19 hours ago
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