SSA Planning and Product Analyst
Full-time
Profile Personnel
Job Description
- An exciting opportunity is available for a highly analytical and self-motivated SSA Product & Planning Analyst to join a dynamic After Sales team. This role is responsible for supporting the Sub-Saharan Africa After Sales function through parts pricing, business performance reporting, product management, marketing initiatives, customer loyalty programmes, and strategic business projects.
Key Responsibilities
- Develop and implement after-sales campaigns and promotions to drive parts sales growth.
- Conduct dealer engagement, market research, and trend analysis.
- Develop and manage after-sales marketing and customer loyalty strategies.
- Monitor dealer performance and prepare business performance reports.
- Manage dealer parts incentive programmes, including target setting and performance tracking.
- Oversee parts pricing, benchmarking, inflation updates, and profitability optimisation.
- Maintain pricing systems and communicate updates to dealer management systems.
- Provide dealer support and assist the field force with operational queries.
- Support pricing strategy, forecasting, KPI reporting, and business planning.
- Conduct market research on pricing, promotions, and competitor activity.
- Develop and manage customer retention and loyalty initiatives.
Minimum Requirements
- Diploma or Bachelor's Degree in Marketing, Sales, Business Management, Data Management/Science, Commerce, Engineering, IT, or a related field.
- A postgraduate qualification (MBA, MBL or Honours) will be advantageous.
- Minimum 3 years' experience in a Sales or After Sales environment within an OEM or importer, or 5 years' experience in Dealer Sales and/or After Sales (Parts & Service).
- At least 3 years' experience in parts pricing within an OEM or importer environment.
- Experience within Sub-Saharan African markets will be advantageous.
- Advanced proficiency in MS Office, CRM systems, and data analysis tools such as Power BI, Tableau, Python, and Google Analytics.
- Strong analytical, communication, presentation, and problem-solving skills.
- Ability to develop product marketing strategies and work independently.
Vacancy posted 8 days ago
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