Tourism Officer
R 10,500 - 16,500 per monthFull-time
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This position requires local presence. Please view similar jobs below.
We are looking for a reliable, detail-oriented Tourism Officer to join our operations team in Klerksdorp. The successful candidate will play a central role in the day-to-day success of the team.
It is a busy, practical environment where no two days look quite the same. Good humour and professionalism sit side by side here. Ongoing training and mentorship are provided to help you reach your potential. Take the next step in your career and apply before the closing date.
Responsibilities
- Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients.
- Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management.
- Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction.
- Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications.
- Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions.
Requirements
- Strong knowledge of South African geography, tourist attractions, and the local tourism product.
- A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
- A valid driver's licence with a professional driving permit is required for most tour guiding positions.
- Outstanding customer service orientation with the ability to create memorable experiences for diverse international guests.
- Proficiency in travel booking systems and Microsoft Office applications for reservations and administrative tasks.
- For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
- Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.
Qualifications
Certificate in Travel and TourismVacancy posted 6 hours ago
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