Business development Manager: Tourism & hospitality

Business Strategy & Growth:

• Develop and implement strategic plans to grow the company’s market share in the hospitality industry.

• Analyze market trends and competitor offerings to identify potential areas for expansion.

• Identify and target new business opportunities within the hospitality sector, including hotels, resorts, event venues, and restaurants.

• Develop and execute plans to meet sales targets and KPIs.

Client Acquisition & Relationship Management:

• Build, maintain, and nurture strong relationships with potential and existing clients, including senior executives, key decision-makers, and stakeholders.

• Negotiate contracts and manage the proposal process to secure new business.

• Engage in proactive outreach through cold calls, meetings, industry networking events, and presentations to acquire new clients.

• Ensure excellent customer satisfaction through regular follow-ups and by addressing client needs.

Market Research & Analysis:

• Conduct research to identify emerging market trends and new business opportunities within the hospitality sector.

Collaboration & Internal Communication:

• Work closely with marketing, operations, and product teams to tailor solutions that meet client needs and align with the company’s objectives.

Reporting & Forecasting:

Prepare regular sales forecasts, pipeline reports, and updates for senior management.

Track progress against sales targets and adjust strategies as needed.

Key Skills & Competencies:

Sales Expertise: Proven experience in sales or business development, ideally within the hospitality industry.

Negotiation Skills: Strong negotiation and deal-closing capabilities.

Market Knowledge: Deep understanding of the hospitality market, including trends, competition, and customer needs.

Client-Focused: Excellent customer service skills, with a focus on building long-term relationships.

Communication Skills: Strong verbal and written communication skills with the ability to present and influence at all levels.

Strategic Thinking: Ability to think critically and develop strategies that drive business growth.

Project Management: Skilled in managing multiple projects simultaneously, with an eye for detail and deadlines.

Problem Solving: Ability to think creatively and strategically to overcome challenges.

Team Collaboration: Experience working collaboratively with cross-functional teams.

Education: A bachelor’s degree in Business, Marketing, Hospitality Management, or a related field is preferred.

Experience: Minimum of 5 - 7 years of experience in business development, sales, or account management in the hospitality or related industry.