Operations Executive - Durban 1

Pacific International Lines (PIL) is among the top 12 container shipping lines in the world. Established in Singapore in 1967, we are the largest home‑grown carrier in Southeast Asia. We serve customers in over 500 locations, with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania and the Pacific Islands. Operating a fleet of around 100 container vessels, we provide shipping services and solutions to customers in more than 90 countries worldwide. Whatever the product – dry, refrigerated, breakbulk or special cargo – we will find a way to ship it in a safe and efficient manner. With our global network of owned agencies and intermodal corridors, we aim to bring value to our customers through end-to-end transportation. We're seeking an experienced Operations Executive who will be responsible for coordinating and executing daily logistics operations and ensuring efficient cargo movement. Key Responsibilities: Operational Coordination coordinate end-to-end shipment processes Handle sea, road and intermodal operations Align cargo movement with schedules, bookings and delivery needs Oversee container releases, collections and deliveries Shipping and Freight Operations Liaise with shipping lines on bookings, schedules and availibility Arrange transport for port and long haul movements Monitor vessel activity, port operations and container usage Customs and Regulatory Compliance Coordinate import/export customs clearance with agents Ensure compliance with SARS, port operations and container usage Documentation and Systems Administration Prepare and verify key shipment documentation Maintain accurate records on CargoWare and internal systems Manage vendor pricing requests for quoatations Customer and Stakeholder Engagement Provide proactive shipment updates to customers Handle queries, issues and escalations promptly Build relationships with transporters and service providers Support commercial team with operational insights Minimum Requirements Matric Certificate (Grade 12) Minimum 3 - 5 years' experience in logistics, freight forwarding, shipping, or cross-border transport operations Experience in sea freight and transport coordination within a shipping or logistics environment Knowledge of import/export customs procedures and documentation Experience working with shipping lines, transporters, and clearing agents Proficiency in CargoWare and Microsoft Office Suite Valid driver's license and own reliable transport

WE VALUE:

Strong understanding of shipping, freight forwarding, and transport operations Knowledge of import/export and cross-border logistics processes Sound understanding of customs procedures and compliance requirements Ability to manage multiple shipments and operational priorities simultaneously Strong problem-solving and decision-making capability Customer-focused with strong communication skills High attention to detail and documentation accuracy Ability to work under pressure within deadline-driven operational environments Good understanding of South African port and shipping operations