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Airport Assistant

AngelCare

, Permanent Position: Airport Assistant Company Overview: Msuez Uk is a leading airport services company operating in Pietermaritzburg, South Africa. Our company is committed to providing exceptional customer service and ensuring a smooth and efficient travel experience for all passengers. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as an Airport Assistant. The successful candidate will be responsible for providing assistance and support to passengers at the airport, ensuring their needs are met and their travel experience is comfortable and hassle-free. Key Responsibilities: - Greet and assist passengers at the airport, providing information and directions as needed - Assist passengers with check-in, baggage handling, and boarding procedures - Monitor flight schedules and assist with any changes or delays - Handle customer inquiries and resolve any issues or complaints in a timely and professional manner - Coordinate with other airport staff and airlines to ensure smooth operations - Maintain a clean and organized airport environment - Adhere to all safety and security regulations - Provide special assistance to passengers with disabilities or special needs - Assist with the loading and unloading of baggage and cargo - Perform other duties as assigned by the Airport Manager Qualifications: - High school diploma or equivalent - Previous experience in customer service or hospitality is preferred - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Strong problem-solving and decision-making abilities - Knowledge of airport operations and procedures is a plus - Must be able to work flexible hours, including weekends and holidays - Must be physically fit and able to lift up to 50 pounds We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - A dynamic and diverse work environment - Training and support to enhance skills and knowledge - Employee discounts on travel and other services If you are a team player with a passion for customer service and a desire to work in the exciting and fast-paced world of airports, we encourage you to apply for this position. Join our team at Msuez Uk and be a part of providing exceptional airport services to our passengers.

Vacancy posted 6 days ago
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