Debt Collector (Legal Book)

Hit your collection targets at this retail credit centre in Epping and your commission shows it. It's a practical job: you'll see what you got done before you go home.

This post is Epping-based, with most of your time spent at a retail credit centre.

What you'll actually do

• Dial through your arrears book on the auto-dialler and confirm the debtor's identity.
• Report daily on rands collected, contacts made and arrangements set.
• Track broken promises-to-pay and follow up within 48 hours.
• Hand accounts over for legal action once internal steps are exhausted.
• Keep calls within the National Credit Act and the Debt Collectors Act rules.
• Negotiate payment arrangements and set up DebiCheck mandates.

What you need

• You keep your tone respectful even when the debtor is not
• At least 6 months in collections, sales or a call centre
• Clear credit and criminal record
• Good with numbers, dates and payment calculations

Extra points for

• Experience on a collections system such as Debtmaster or a dialler platform
• Legal collections or attorney-firm background
• A second South African language

What you get

• Council for Debt Collectors registration paid for you
• Monthly incentives for the top three collectors
• Uncapped monthly commission on collected rands
• Structured weekday hours with only occasional Saturdays

How to apply for this job

1. Read the "What you need" list above. If you tick most of it, go ahead and apply.
2. Get these ready, because shortlisted people are asked for them straight away: certified copy of your SA ID or work permit plus last three payslips showing commission earned.
3. Use the form on this page. It takes about two minutes and you don't need to upload anything yet.
4. Watch for a call or WhatsApp from How2Apply over the next 9 working days.

How2Apply recruits for this position on behalf of hiring employers around Epping; applications go into our talent pool and shortlisted candidates are introduced directly.

Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.

Tips to get shortlisted

• If you are already registered with the Council for Debt Collectors, put your registration number near the top of your CV.
• Interviewers often role-play a difficult debtor; stay polite, get a date and an amount, and close the call.