Key Account Manager
Full-time
Röhlig-Grindrod
Job Description
- We’re looking for a dynamic Key Account Manager to drive partnerships that move our business forward.
- This role will be based in our JHB Branch.
Education
- Matric
- 1 year Sales & Marketing related qualification at NQF level 5
Knowledge and experience
- Proficient with the understating an application of INCOTERMS
- 2-3 years working experience as a KAM with at least 5 years in the clearing and forwarding industry.
- Operations background would be a distinct advantage.
- Servicing & Sales, International Trade principles & practice
- Macro and Micro factors impacting the business environment.
- Understanding of statutory charges and application of revenue generating charges
- Company Standard trading conditions and liability limitations
- Terms of payment and relevant finance fees. CRM tools, INCOTERMS
- Carrier & depot conditions of trade. National currencies and international codes
- Computer literacy (Intermediate competency utilising Microsoft packages including Word, Excel, Power Point, Share Point and Outlook. Verbal communication – advanced
- Business acumen. Presentation & Negotiation skills - intermediate
- Client/service orientation. Situation analysis & problem solving
- Judgment & decision making. Creative & innovative thinking
- Action & result orientation
Advantageous attributes
- Customer service orientation - Able to handle a demanding customer environment.
- Good problem-solving and decision-making skills.
- Ability to handle pressure.
- Can communicate within the team and contribute to the overall success of the team.
- Adaptable as this is a constantly changing environment.
Overall responsibilities include
- Retain and grow the current book of Business and record client information
- Support credit control in the management of the clients credit application
- Client Servicing
- Report on Servicing Activities
- Comply with the requirements of the quality management system
Vacancy posted 13 days ago
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