Concierge

This is a current vacancy. We believe great workplaces are built on great people. We are looking for a Concierge in Hartswater, and we encourage applicants from across Northern Cape to consider this opportunity.

The Role

An experienced Concierge is needed to support operations in Hartswater. The role forms part of how the business keeps its hospitality jobs portfolio strong in Northern Cape.

The role suits a candidate who values consistency and clear communication. The Hartswater operation runs on accurate work, steady relationships and a genuine respect for the people in the team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hospitality jobs group in Hartswater.

Meet the Team

In addition, the team you will be working with is fast-paced and energetic. Things move quickly across the Hartswater office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when Northern Cape operations get busy.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

On top of that, the team mix in Hartswater reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

A Typical Day

Your shift usually starts with a brief from the duty manager, a quick station check and a look at the day's bookings or specials. As guests arrive, you slip into a steady rhythm — warm welcomes, accurate orders and seamless coordination with the kitchen and bar. Service peaks demand calm focus and tight teamwork, and quieter moments are spent resetting tables, polishing glassware or training a new starter. When the last guest leaves happy, you know you have delivered a memorable hospitality experience.

Crucially, the Hartswater office buzzes through peak hours and settles into focused, productive lulls in between, giving you time to plan and reset before the next stretch of work.

No two days look exactly the same — and that variety is part of what keeps the role engaging for the right candidate in Hartswater.

Working in Hartswater

Hartswater continues to grow as an employment hub in Northern Cape, with near the Kimberley diamond heritage centre. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Hartswater.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Hartswater, Northern Cape.

Core Functions

• Coordinate with kitchen, housekeeping and front-office teams
• Drive guest satisfaction scores and online review ratings
• Promote menu items, daily specials and loyalty programmes
• Prepare and present food in line with kitchen recipes and standards
• Support events, banquets and conference operations
• Manage stock, breakages and consumables for your section
• Take orders accurately and deliver food and beverages to standard

What You'll Need

• Awareness of tourism grading and quality expectations
• 1-3 years' experience in a similar hospitality environment
• Relevant hospitality qualification or culinary diploma (advantageous)
• Strong customer service orientation and warm guest interaction
• Ability to remain calm and gracious under pressure
• Computer literacy and experience with POS systems
• Matric / National Senior Certificate (Grade 12)

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.