Urgent: Control Room Operator

A corporate risk management firm in Welkom, Free State is hiring a Control Room Operator to conduct security risk assessments for clients. You will evaluate site security measures, identify vulnerabilities, develop security plans and recommendations, and present findings to client management. Experience in security auditing and report writing is needed.

Responsibilities

• Monitor CCTV camera feeds in real time from a control room, identifying and responding to any unusual or suspicious activity.
• Respond promptly to alarm activations, investigate the cause, and take appropriate action including escalation to armed response or law enforcement.
• Conduct regular patrols of the assigned premises on foot or by vehicle, checking for security breaches, hazards, and suspicious activity.
• Supervise and coordinate a team of security officers, managing shift rosters and ensuring all posts are adequately staffed.
• Write detailed and accurate incident reports describing security events, observations, and actions taken for management review.
• Assist with emergency procedures including fire evacuations, medical emergencies, and crisis situations according to established protocols.

Requirements

• A clear criminal record is mandatory and subject to regular review as per PSIRA requirements.
• Good written and verbal communication skills to write reports and interact professionally with clients and the public.
• The ability to remain calm and make sound decisions under pressure in emergency or high-stress situations.
• A valid driver's licence is required for armed response and patrol positions.
• A minimum of one to two years of experience in the security industry with a proven track record of reliability.
• Physical fitness and the ability to stand for extended periods, conduct foot patrols, and respond quickly to incidents.
• A valid PSIRA registration at the appropriate grade level for the position being applied for.

Qualifications