Assistant Manager: Admin Operations
Full-time
Staff Solutions
KEY PERFORMANCE AREAS:
QUALIFICATIONS AND EXPERIENCE:
COMPETENCIES:
- Processing of proposals
- Activating contracts
- Providing reassessment proposals
- Ensuring all risk items for the contract are being checked and addressed where necessary
- Ensuring end of term processes are addressed.
- Exercise a customer focus in the provision of service and sales support to the dealers / corporate customers in South Africa
- Responsibility for the self-management of performance against published service standards in terms of response times and other commitments
- Dealing with day-to-day telephone queries from Dealer staff as well as other areas of the business
- Providing end of term details and calculating such
- Any other appropriate duties as required by line Manager.
QUALIFICATIONS AND EXPERIENCE:
- NQF Level 5 (Minimum 240 credits on level 8 framework) qualification in Administration or similar
- Minimum – 3-4 years’ experience within the Leasing Industry is key
- Computer Literate (Word and Excel)
- Experience in administrative functions within the leasing industry is essential
- People management experience
- Experience in client relationships & customer interaction
- FML experience is essential
- Knowledge of Industry Trends
COMPETENCIES:
- Accurate Information gathering and analysis
- Awareness and commitment to our mission
- Awareness of situations and decisiveness
- Communication and sharing of mid to long-term plans
- Creation of innovation vision
- Establishing framework and systems for organizational review
- Feedback of evaluation and long-term development of others
- Strategic review of work methods
- Negotiation and good communication
- Relationship building
Vacancy posted 1 day ago
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