Investigations Coordinator - Head Office
Full-time
Bidvest Protea Coin
The suitable candidate’s main responsibilities and duties include, but are not limited to, the following:
- Managing the NEDBANK INVESTIGATIONS PROJECT, Investigators, Intelligence Handlers, Fieldworkers and ATM Task Team
- Managing and Investigation of Nedbank crime incidents / Client Requests
- Handling of informers and intelligence
- Management of Informer Rewards
- Ensure that Court procedures are fulfilled
- Liaise with HR department concerning disciplinary enquiries to ensure fulfilment thereof
- Liaise with Clients / SAPS / Court officials
- Handling of Au Exhibit safe – where needed
- Inspection of dockets according to brought forward system
- Security advice to Client
- Threat and Risk assessment
- Client liaison and professional client relationship
- Manpower Management
- Equipment Management
- Effectively dealing with and managing client complaints
- Knowledge of Health and Safety management
- Ensuring Investigators problems that are reported are solved
- Ensure that all company / client SOP’s are followed
- Ensure BPC policies and procedures are followed at all times
- After hour visits and standby duties
- Training of co-workers in the investigation of crime and handling of informers
- Managing of CCTV footage requests - Downloading
- Proven record of at least 6 Years Managerial experience
- Matric + NQF 6 Qualification – Forensic Investigations
- Banking Crime Security knowledge
- Driver’s license
- Own transport – reliable and economical
- Computer literacy (MS Excel) and Word.
- Minimum of 10-year experience in investigating of incidents (criminal as well as departmental)
- SAPS, Defence force, and with NIA experience will be an advantage.
- Firearm competency Up to Date – Handgun, Shotgun and Rifle
- Have excellent presentation, written, verbal communication and report writing skills.
- PSIRA Grading A
- Strong interpersonal skills, professionalism to liaise with clients.
- Ability to work under pressure to meet targets.
- Work independently.
- A fair deal of patience.
- Meet deadlines.
- Go the extra mile.
- Good organizer.
- Proficiency in MS Office.
- Management and Supervising skills for in house training
Vacancy posted 2 days ago
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