IT and document solutions specialist - Pietermaritzburg

Esteem Recruitment


SUMMARY:
IT and document solutions specialist - PMB

POSITION INFO:

📌 Job Title: Kyocera Printer Technician (IT & Document Solutions Specialist)
📍 Location: [Pietermaritzburg]
🕒 Employment Type: Full-Time
💼 Department: Technical Support / IT Services
💰 Salary: [“Market Related”] About the Role: We are seeking a skilled Printer Technician with a solid background in Information Technology and Managed Document Solutions to join our dynamic team. The ideal candidate will have hands-on experience with multifunction devices , as well as strong knowledge of software solutions such as PaperCut and ScannerVision . You will be responsible for installing, maintaining, and supporting Office automation devices, configuring print management systems, and integrating document workflows that meet the evolving needs of our clients. 🛠 Key Responsibilities:
  • Install, maintain, and repair Kyocera printers, copiers, and multifunction devices on client sites.
  • Configure and support document solutions, including PaperCut MF and ScannerVision .
  • Integrate print and scan workflows with existing IT infrastructure.
  • Provide remote and on-site troubleshooting and technical support.
  • Work closely with clients to assess needs, recommend solutions, and deliver training.
  • Maintain accurate service records and documentation.
  • Keep up to date with new Kyocera models, firmware updates, and solution offerings.
🧠 Requirements & Skills:
  • Proven experience with a range of printers and multifunction devices.
  • Strong knowledge of Managed Document Services (MDS) .
  • Hands-on experience with PaperCut , ScannerVision , and related document management tools.
  • Solid understanding of networking , Windows Server , and Active Directory .
  • Comfortable working with printer protocols (PCL, PostScript) and troubleshooting print queues .
  • Excellent problem-solving, communication, and customer service skills.
  • Valid driver’s license and own reliable transport (if fieldwork is involved).
🎓 Qualifications:
  • IT certification or diploma (A+, N+, MCSE, or equivalent) is advantageous.
  • Printer /IT technical certifications are a strong advantage.
  • Training or certification in PaperCut or ScannerVision is highly beneficial.
🌟 What We Offer:
  • Competitive salary and benefits.
  • Ongoing training and professional development.
  • Opportunity to work with industry-leading technologies and brands.
  • Supportive and collaborative team environment.
Vacancy posted a month ago
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