IT and document solutions specialist - Pietermaritzburg
Esteem Recruitment
SUMMARY:
IT and document solutions specialist - PMB POSITION INFO:
📌 Job Title: Kyocera Printer Technician (IT & Document Solutions Specialist)
📍 Location: [Pietermaritzburg]
🕒 Employment Type: Full-Time
💼 Department: Technical Support / IT Services
💰 Salary: [“Market Related”] About the Role: We are seeking a skilled Printer Technician with a solid background in Information Technology and Managed Document Solutions to join our dynamic team. The ideal candidate will have hands-on experience with multifunction devices , as well as strong knowledge of software solutions such as PaperCut and ScannerVision . You will be responsible for installing, maintaining, and supporting Office automation devices, configuring print management systems, and integrating document workflows that meet the evolving needs of our clients. 🛠 Key Responsibilities:
- Install, maintain, and repair Kyocera printers, copiers, and multifunction devices on client sites.
- Configure and support document solutions, including PaperCut MF and ScannerVision .
- Integrate print and scan workflows with existing IT infrastructure.
- Provide remote and on-site troubleshooting and technical support.
- Work closely with clients to assess needs, recommend solutions, and deliver training.
- Maintain accurate service records and documentation.
- Keep up to date with new Kyocera models, firmware updates, and solution offerings.
- Proven experience with a range of printers and multifunction devices.
- Strong knowledge of Managed Document Services (MDS) .
- Hands-on experience with PaperCut , ScannerVision , and related document management tools.
- Solid understanding of networking , Windows Server , and Active Directory .
- Comfortable working with printer protocols (PCL, PostScript) and troubleshooting print queues .
- Excellent problem-solving, communication, and customer service skills.
- Valid driver’s license and own reliable transport (if fieldwork is involved).
- IT certification or diploma (A+, N+, MCSE, or equivalent) is advantageous.
- Printer /IT technical certifications are a strong advantage.
- Training or certification in PaperCut or ScannerVision is highly beneficial.
- Competitive salary and benefits.
- Ongoing training and professional development.
- Opportunity to work with industry-leading technologies and brands.
- Supportive and collaborative team environment.
Vacancy posted a month ago
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