Senior IT Technician
Full-time
Recruit-It
Key areas of responsibility include:
Requirements:
Competencies:
- Provide support for desktops, laptops, mobile devices, printers, and peripherals
- Troubleshoot hardware and software errors by assessing the impact of issues, prioritizing problems, running diagnostics, documenting problems and resolutions
- Full endpoint life cycle management for all user devices from onboarding to offboarding
- Resolve Helpdesk requests with minimal supervision
- Support senior stakeholders (directors, lawyers) with a high level of professionalism
- Troubleshoot Windows 10/11, Microsoft 365, and application issues
- Share knowledge and assist with training and standards within team
- Contribute to improving processes, documentation, and user experience
- Administer Active Directory, Azure AD, Group Policy, DNS, DHCP iManage/Filesite user support
- Support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
- Assist with endpoint management (Intune /
- device policies where applicable)
- Support VPNs, Wi-Fi, and LAN/WAN connectivity
- Perform workstation builds, rebuilds, and lifecycle replacements
- Enforce security standards (endpoint protection, patching, access controls)
- Assist with user access reviews and offboarding
- Promote cybersecurity awareness and good user behaviour
- Own issues end-to-end and communicate clearly with users and team
- Maintain accurate ticket notes and documentation
- Assist with asset management and stock control
- Liaise with vendors for repairs, warranties, and escalations
- Participate in after-hours or weekend standby support when required
- Supporting all IT-related work in the Western Cape
Requirements:
- Grade 12
- 2–4+ years experience in a corporate IT support environment (professional services or legal)
- Experience assisting users in person and remotely
- Windows 10/11 and Microsoft 365 support experience
- Windows Server with HyperV and VMWare
- Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP, SMTP
- Experience supporting Teams, SharePoint, Exchange, Exchange Online
- Working knowledge of network infrastructure and connectivity technologies (LAN/WAN, Wi-Fi, VPN)
- Working knowledge of endpoint security and patch management systems and applications
- Working knowledge of SQL
- Relevant IT certification(s) preferred (Microsoft, CompTIA, etc.)
- Alternating office visits
- Drivers' license with own reliable transport is required
Competencies:
- Friendly and helpful attitude
- Good interpersonal skills and ability to work well with others
- Utilize Microsoft applications for support, reporting and documentation
- Good written and verbal communication skills
- Attention to detail with the ability to work
- under pressure
- Ability to work independently and in a team
- Prioritize tasks
- Fast reaction time to all requests
- Willingness to learn and find own answers
- Ability to multi-task & have good organizational\structural skills
- Maintain confidentiality in all matters
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior IT Technician in Stellenbosch, Western Cape vacancy
- ...We are seeking a reliable and customer-focused IT Desktop Support Technician to join our team. The successful candidate will provide first-line technical support to end users, ensuring the smooth operation of desktop systems, hardware, software, and network connectivity...
- ...Position: Junior IT Support Technician Role Overview The Junior IT Support Technician will provide first-line IT support, assist with Microsoft 365 administration, support infrastructure tasks, and contribute to ongoing IT projects. Key Responsibilities End...
- ...our best articles with tips and advice for the workplace Reference: 11403 SJ Consultant: Soné Johnson Provide first-line IT support for hardware, software and network issues. Log, manage and resolve helpdesk tickets. Assist with Microsoft 365 user...
- ...IT Desktop Support Technician Stellenbosch | Permanent Fix it properly. Keep the estate running. Be the person people call when it matters... ...the cabinet needs it, and know when a problem belongs with senior IT. If you like a role where you can see the result the...
- ...Exceed Human Resource Consultants in Stellenbosch is seeking an IT Support Consultant to provide first-line helpdesk for hardware, software and network issues. You will log and manage tickets and assist with Microsoft 365 user accounts, licensing, email and Teams....
- ...Refrigeration qualification or recognized trade certificationProven senior-level experience as an HVAC TechnicianStrong technical... ...temperature, airflow, and energy efficiencySupervise and guide junior technicians and maintenance staffAssist with HVAC installations, upgrades,...
- ...Minimum Requirements Relevant HVAC/Refrigeration qualification or recognized trade certification Proven senior-level experience as an HVAC Technician Strong technical knowledge of air-conditioning, ventilation, refrigeration, and HVAC control systems Excellent fault-finding...
- ...Honey Recruitment Specialists in Stellenbosch seeks a Junior IT Support Technician to provide first-line IT support, assist with Microsoft 365 administration, and contribute to IT projects. You will handle end-user issues, set up new devices, manage assets, support...
- ...Senior HVAC Technician | Prestigious Wine Farm | StellenboschKendrick Recruitment is seeking a skilled and experienced Senior HVAC Technician to join a luxury wine farm property in Stellenbosch. This is an excellent opportunity for a qualified professional to take...
- ...Recruit-It is seeking an IT Support Specialist in Stellenbosch to provide desktop, network and systems support across Windows *****, Microsoft 365, Exchange Online and Share Point. The role covers endpoint management, AD/Azure AD administration and on-site as well...
- ...TSU Technical Solutions is seeking an experienced Senior Technician to install, service and troubleshoot access control and alarm systems across our client base. You will maintain documentation, follow SOPs and ensure all tools and test gear are calibrated and compliant...
- ...TSU Technical Solutions in Stellenbosch is seeking a Senior Technician for Access Control Systems (Installations & Maintenance). You will install, service and troubleshoot access control and alarm systems, working to ISO**** standards and company SOPs. The role requires...
- ...Placements24 is seeking a highly experienced Senior Field Technician - Electrical Systems to join their team. The role is fully remote, supporting installations and maintenance primarily around Stellenbosch, Western Cape, with remote guidance and oversight from a senior...
- ...About the Role Our client is seeking a highly experienced Senior Field Technician - Electrical Systems to join their innovative team, operating remotely to support installations and maintenance primarily around the Stellenbosch, Western Cape region. This senior role...
- ...About the Role Our client is seeking a highly skilled Senior Instrumentation Technician to support critical Energy Infrastructure operations in Stellenbosch . This role involves the installation, calibration, maintenance, and repair of complex instrumentation and control...
- ...About the Role Our client is seeking a highly skilled and experienced Senior Electrical Technician to join their essential Grid Operations team in Stellenbosch . This role is hands‐on and critical for the maintenance, troubleshooting, and safe operation of the local...
- ...Select Motor Recruitment is seeking a skilled motorcycle technician in Stellenbosch to diagnose, repair, and maintain motorcycles. You... ...training and keeping the workshop organized.Ideal candidates have a Senior Certificate, a Red Seal certificate, and 2–5 years of workshop...
- ...Placements24 in Stellenbosch is seeking a Senior Instrumentation Technician to support critical Energy Infrastructure operations. You will install, calibrate, maintain and repair complex instrumentation and control systems for safe, reliable power generation and distribution...
- ...Babylonstoren is seeking a Junior IT Technician to join our IT team. This internship is ideal for a recent IT graduate or someone pursuing a diploma who wants practical experience in a hospitality environment. You will support day-to-day IT across the farm, hotel...
- ...Istaff Recruitment is seeking a skilled HVAC Technician to maintain and repair systems across a prestigious hospitality venue in Stellenbosch, South Africa. The role requires leadership, strong diagnostics, and the ability to work across hotels and related facilities...
- ...Donford BMW MINI Somerset West is seeking a qualified Motor Vehicle Technician to join its service team. The role focuses on accurate servicing and repairs within allocated time while upholding safety and excellent customer service. The ideal candidate holds a Red...
- ...HotelJobs is seeking a Senior HVAC Technician to join our hospitality team in Stellenbosch. The role covers installation, maintenance, and repair of all HVAC systems across the hotel and related properties. You will provide technical leadership to the maintenance...
- ...ENVIRONMENT:A strong technical IT Support Technician is wanted to join the team of a growing Property Development & Construction Group where your core role will be to provide first-line IT support, assist with Microsoft 365 administration, support infrastructure tasks,...
- ...Senior Technician – Access Control Systems (Installations & Maintenance) TSU Technical Solutions are looking for an experienced technician to join our vibrant, dynamic, highly professional team.TSU Technical Solutions form part of TSU Group Holdings (Pty) Ltd, a leader...
- ...Exceed Human Resource Consultants seeks an experienced AIT Technician in Stellenbosch to assemble, integrate and test RF and digital communication units, performing precision PCB, cable and harness assembly.You will conduct functional, environmental and RF performance...
- ...Kendrick Recruitment is seeking a skilled Senior HVAC Technician to join a luxury wine farm property in Stellenbosch. You will oversee heating, ventilation, air-conditioning and refrigeration systems across hospitality facilities, ensuring reliability and energy efficiency...
- ...We are seeking an experienced HVAC Technician to install, service and repair systems across hospitality and commercial facilities in Stellenbosch. You will work with chillers, split units, AHUs, FCUs, ventilation and extraction systems, with a strong focus on fault...
- ...technically adept and service-oriented Virtual Helpdesk Technician to join their entirely remote IT support team. This position is critical for... ...resolve technical problems, escalating complex issues to senior IT staff. Install, configure, and maintain computer...
- ...About the RoleOur client is seeking a highly skilled and motivated Remote IT Support Specialist to join their distributed technical team. This role is entirely remote, allowing you to work from anywhere within designated regions, providing crucial technical assistance...
- ...Placements24 is seeking a highly skilled Remote IT Support Specialist to join their distributed technical team. This fully remote role supports employees across the organization by troubleshooting hardware, software, and network issues and by managing IT requests via...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior IT Technician. Be the first to apply!
