Onsite IT Support Engineer (Corporate Office) - Fixed-Term
How2Apply Talent Network
This position requires local presence. Please view similar jobs below.
A hospital group in Mthatha needs a calm tech who can help frustrated users get back to work. It's a practical job: you'll see what you got done before you go home.
This post is in Mthatha (Eastern Cape). Please only apply if you can travel there daily.
What your day looks like
- Reset passwords and unlock accounts in Active Directory and Entra ID
- Write short how-to guides for common user problems
- Replace faulty hardware and log warranty claims with suppliers
- Connect users remotely with a remote support tool to fix issues
- Troubleshoot Outlook, Teams and OneDrive problems for users
- Image, set up and hand over new laptops and desktops
- Keep the asset register up to date when equipment moves
You'll need
- Patient and friendly with non-technical users
- Code B driver's licence and own car for field posts
- At least 1 year of help desk or desktop support (not needed for intern posts)
- Matric plus an IT qualification, such as CompTIA A+ or an IT diploma
- Basic networking: IP addresses, DNS, DHCP and Wi-Fi
- Able to log clear, complete ticket notes
On offer
- Paid certification exams after probation
- Standby pay for after-hours cover
- Travel allowance for field technicians
Applying, step by step
- Read the "What you need" list above. If you tick most of it, go ahead and apply.
- Get these ready, because shortlisted people are asked for them straight away: certified matric certificate and ID copy, copy of your driver's licence for field posts plus IT certificates, including A+ or N+ if you have them.
- Send your details with the form below. Add one or two lines about similar work you've done.
- If you're shortlisted you'll hear from us within 8 working days, usually by phone.
Your application joins the How2Apply talent pool for this role, and we put shortlisted people forward to employers hiring in and around Mthatha.
Applying is free. Nobody from How2Apply will ever ask you to pay for anything to get this job.
Tips to get shortlisted
- List your certifications right under your name; A+ and ITIL are common keyword filters.
- Be ready for a practical test on a real laptop or a phone troubleshooting role-play.
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