Learning Content Designer

We are looking for a sharp, versatile content professional who can research and write exceptionally well and design learning content beautifully.

This role is ideal for someone who sits at the intersection of research, writing, learning, Content development and design whether your background is in copywriting, content development, graphic design, instructional design, or a related field. What matters most is that you can take complex ideas, shape them into clear learning content, and present them in a way that is engaging, intelligent, polished and effective for the target audience. 

You will help us create and improve learning material used in online, virtual and in-person learning environments. This includes everything from slide decks, workbooks and facilitator material to digital learning elements, filmed products and platform-based content.

We need someone who is both conceptually strong and creatively capable someone who can think clearly, write with precision, structure learning effectively, and produce content that looks professional and lands well with the audience.

What you will do

• Develop, update and maintain learning content and learning elements for a wide range of Raizcorp programmes and interventions
• Research newly assigned topics, subjects, or concepts, and develop a structured learning framework and key concepts for them.
• Create content for both virtual and face-to-face learning experiences
• Write, edit and refine learning material so that it is Effective, clear, engaging and aligned to purpose
• Design and format learning content so that it is visually strong, easy to use and professional
• Review content developed by others, including internal stakeholders, external service providers and AI-supported outputs
• Help maintain and improve instructional design standards, processes and templates
• Manage the development flow of learning content, including tracking progress and coordinating with subcontractors where required
• Contribute to digital learning content for internal platforms and learning products
• Update slide decks, manuals, learning elements and related content assets
• Conduct research and contribute fresh ideas to improve the quality and impact of our learning design
• Incorporate stakeholder and user feedback into revised content
• Support the maintenance of learning dashboards and content development systems

What we are looking for

• At least 5 years experience in content development, learning design, instructional design, copywriting, editorial work, graphic design, or a related field
• Strong academic performance in English at school or tertiary level.
• A relevant 3-year qualification in fields such as writing, communications, education, instructional design, graphic design, multimedia design, marketing, language practice, journalism, or similar
• Ability to interpret scanned briefs and translate them into appropriate outputs through targeted questioning
• A strong portfolio of work that shows your writing ability, thinking ability and design capability
• Excellent written English and the ability to write clearly, intelligently and professionally
• Strong visual design ability and the ability to create polished, well-structured content
• Good working knowledge of Microsoft Office and Adobe Suite
• Confidence using AI tools such as ChatGPT to support content development and refinement
• A sound understanding of how adults learn, how content should flow, and how to make learning practical and engaging
• At least a basic understanding of business and commercial concepts
• Strong planning, organisation and deadline management

The kind of person who will do well in this role

• You are intellectually strong and enjoy working with ideas
• You can take complexity and turn it into something clear
• You care about words, structure, flow and presentation
• You are creative, but also disciplined and detail-oriented
• You can work at pace without losing quality
• You are comfortable giving feedback, receiving feedback and improving work collaboratively
• You build trust easily and can work well with a range of stakeholders
• You take ownership and have a strong standard for what good work looks like

Why this role matters

This role plays an important part in shaping the quality of learning experiences across the business. The content you develop will influence how people learn, engage, and apply what they have been taught. It is therefore important that you can combine strong thinking, strong writing and strong design in one role.

If you are someone who can write with clarity, design with intent, and build learning that is both smart and practical, we would like to hear from you.