Concession Management Couple | Botswana

? ?? ??????????? ??????????? is assisting a leading luxury safari operator in sourcing an experienced couple to jointly lead operations across a reputable luxury safari concession as ?????????? ?????????? ?????? This is a senior operational leadership opportunity for an experienced Concession Management Couple to jointly lead a reputable luxury safari concession. Both partners will play an equally active and hands-on role together bringing the complementary skills, energy, and commitment needed to drive exceptional guest experiences, service standards, and operational performance across multiple camps. Working closely with senior leadership, the couple will together oversee operations, people development, HR processes, and service delivery to ensure all camps consistently perform at the highest standards. This opportunity will suit a couple who share a genuine passion for remote safari environments and who are both equally invested in mentoring teams, strengthening systems, and creating unforgettable guest experiences across the concession. ???????????????? Provide operational leadership and oversight across multiple camps within the concession Mentor and support Camp Managers and lodge leadership teams Drive improvements in guest experience and service standards across camps Ensure strong HR processes including recruitment support, staff development, performance management, and staff welfare Oversee staffing structures and ensure optimal camp team performance Monitor operational systems, standards, and compliance across camps Manage operational budgets and ensure responsible expenditure control Oversee preventative maintenance planning and asset management Ensure environmental and sustainability policies are implemented across operations Maintain strong communication between camp teams and senior leadership ???????????? Degree or Diploma in Hospitality Management, Business Administration, or related field Minimum 10 years experience in senior lodge or hospitality operations Strong leadership background within luxury safari or remote hospitality environments Proven experience managing teams and driving HR processes and staff development Strong operational, organisational, and problem-solving capability Excellent communication and interpersonal skills Ability to travel extensively between camps and work effectively in remote environments ???????????? Very competitive package on offer ????????????? Live out in Maun ?????? ???? Although we appreciate all CVs received, we will only reply to those candidates who have the experience our client requires. Thank you for understanding