Functional Consultant
Job Crystal
Functional Consultant
This role supports the delivery of Microsoft-based ERP solutions for finance and operational teams. It suits a finance-minded consultant who can understand client processes, translate business needs into functional requirements, and support implementation, testing and adoption.
ABOUT THE ROLE- Engage with clients to understand current processes, pain points and desired outcomes.
- Run discovery sessions, process reviews and requirements workshops.
- Gather, document and analyse requirements with a strong focus on finance and operational workflows.
- Translate business needs into practical ERP configuration and process improvements.
- Assist with solution design, including functional specifications, process flows and configuration decisions.
- Support implementations, enhancements, upgrades and system changes.
- Contribute to data migration, including validation and reconciliation checks.
- Prepare and execute functional test plans and test scripts.
- Support user acceptance testing and track issues through to resolution.
- Deliver user training and prepare guides, training notes and supporting documentation.
- Provide client support during implementation, go-live and stabilisation phases.
- Contribute to internal documentation, templates, delivery standards and knowledge sharing.
WHAT YOU'LL NEED
- A background in financial accounting, finance, commerce, business management, information systems or a related field.
- At least 3 years’ experience in finance, accounting, ERP support, business analysis or consulting.
- Strong understanding of general ledger, accounts receivable, accounts payable, cash management and financial reporting.
- Ability to understand business processes and convert them into system requirements.
- Strong communication, analytical and problem-solving skills.
- A client-facing approach with professionalism, accountability and attention to detail.
- Willingness to learn new technologies and work in a consulting environment.
- Experience with Microsoft Dynamics 365 Business Central.
- Experience with Microsoft Dynamics NAV.
- Exposure to other ERP platforms such as Sage, SAP Business One, SYSPRO, NetSuite or Acumatica.
- ERP implementation or upgrade experience.
- Microsoft certifications, or the willingness to work towards certification.
- Exposure to Power BI, Power Platform or Microsoft 365.
- Previous consulting, training or client support experience.
- The work sits within a Microsoft Business Applications delivery team focused on ERP and business process improvement.
- The environment is centred on helping small to medium-sized organisations improve clarity, control and efficiency across finance and operations.
- The role offers a development path towards deeper Business Central consulting and project delivery work.
- The team works with Microsoft technologies including Dynamics 365 Business Central, Microsoft 365, Azure, Power BI and Power Apps.
- If you have strong finance knowledge and want to grow into ERP consulting, apply now.
Vacancy posted 3 days ago
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