Learning and Development Officer

Listing live now. We believe great workplaces are built on great people. We are looking for a Learning and Development Officer in Knysna, and we encourage applicants from across Western Cape to consider this opportunity.

The Role

The Learning and Development Officer vacancy forms part of how the Knysna branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the hr jobs side of the business moving forward.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the Knysna team.

Reasonable working hours and respectful planning are part of how the role runs. The team values strong delivery, and load is balanced fairly across the hr jobs group in Knysna.

Quality is everyone's job. Whether the Learning and Development Officer is processing a transaction, supporting a colleague or handling a customer query, the standard expected in Western Cape is consistently high and consistently fair.

Your Workplace

In addition, the environment blends desk-based administrative work with frequent interactions across the business. Confidentiality, fairness and compliance underpin the work.

A respectful, professional environment is the standard in Western Cape. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Equally, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Knysna site adheres to the standards expected of a responsible South African employer.

Our Commitment to Transformation

Diverse teams build stronger workplaces. Applications are welcome from candidates of every background, language and community across Western Cape, and recruitment is fair, transparent and aligned with the EE Act.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across Western Cape.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Knysna.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Why This Role

Few roles let you see the impact of your work as quickly as this one. Every shift, project and decision in Knysna contributes to real outcomes for clients and colleagues across the hr jobs space in Western Cape.

Recognition matters here. Strong performers are noticed quickly, and many promotions across the business have started in the Knysna teams.

Benefits are clear and consistent. Beyond the package on offer, the role includes the supports you would expect from an established South African employer in Western Cape.

Notably, the company reinvests in its people: paid training, internal moves and the chance to take on bigger projects are all part of how careers in Knysna keep progressing.

Your Future Here

Career progression here is real, not a slogan. The hr jobs space in Knysna offers a clear runway from delivery into team leadership and beyond, and managers sit down with each team member regularly to map out the next step in Western Cape.

Training is a mix of formal courses, structured on-the-job learning and exposure to broader projects, all geared at building practical skills.

Growth conversations happen at a regular cadence — not just at year-end — so the path forward stays current and realistic for every Knysna team member.

Internal mobility is encouraged. People who start in Knysna have moved into roles in other branches, specialist functions and project teams across Western Cape.

Meet the Team

You will join a tight-knit, collaborative team that knows the hr jobs side of the business inside out. The Knysna group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Practically speaking, the team mix in Knysna reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Daily Duties

• Champion transformation and inclusion across all people processes
• Manage benefits, pension or provident fund and medical aid administration
• Compile workforce reports for EE, B-BBEE and skills development submissions
• Advise managers on application of the LRA, BCEA and EEA
• Roll out HR policies and procedures and train managers on application
• Manage relationships with unions and prepare for wage negotiations

What You'll Need

• Sound knowledge of the LRA, BCEA, EEA and Skills Development Act
• Excellent written and verbal communication in English
• Coaching mindset with the ability to support line managers
• Bachelor's degree or diploma in Human Resources or Industrial Psychology
• Commitment to fairness, transformation and ethical conduct
• Hands-on experience with HRIS and payroll systems
• Comfortable in a unionised environment where applicable

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.