Reliability Engineer

Reference: JHB001465-Zaman-1

ESSENTIAL SKILLS

Deep expertise in DevOps and cloud infrastructure operations.

Strong automation skills for build, test and deployment pipelines (CI/CD).

Experience with Infrastructure as Code (Terraform, ARM templates, or similar).

Proficiency in at least one scripting/programming language (Python, Bash).

Strong knowledge of containerization and orchestration (Docker, Kubernetes, Helm).

Experience with monitoring, observability and alerting tooling (Prometheus, Grafana or equivalent).

Solid understanding of systems engineering concepts, reliability and availability best practices.

Strong incident management and problem-solving skills for tier-3 escalations.

Familiarity with security, compliance and certificate management in enterprise environments.

Excellent communication and stakeholder management skills to coordinate across development, support and

business teams

ADVANTAGEOUS SKILLS

AWS or Azure certifications (Solution Architect / DevOps / Developer).

Experience with Grafana/Prometheus ecosystems and advanced observability patterns.

Knowledge of Kustomize, Helm and Kubernetes deployment strategies.

Background in enterprise middleware and integration (SAP exposure advantageous).

Experience implementing certificate management and secure service communication.

Familiarity with Agile development and DevOps cultural practices.

Exposure to cloud-native toolchains and platform engineering approaches.

Experience creating runbooks, operational documentation and user/operational manuals.

Knowledge of monitoring development process metrics and reliability KPIs.

Prior work in regulated corporate environments with strong process and compliance requirements

ROLE & RESPONSIBILITIES

Own and improve operational reliability and availability of critical applications across their lifecycle.

Design, implement and maintain automation for infrastructure provisioning and deployments (IaC).

Build and optimize CI/CD pipelines to enable fast, reliable and repeatable releases.

Develop monitoring, alerting and observability solutions to detect and prevent incidents.

Lead incident response for escalated production issues and drive root cause analysis and remediation.

Implement and enforce operational best practices, runbooks and playbooks for the team.

Collaborate closely with development teams to improve observability, testability and deployability of

applications.

Drive performance tuning, capacity planning and availability engineering activities.

Plan and execute upgrades, migrations and infrastructure improvements with minimal downtime.

Ensure security, compliance and certificate management practices are applied to platforms and services.

Mentor and coach junior DevOps and operations team members to uplift team capability.

Contribute to business case development, risk identification and operational documentation

QUALIFICATIONS/EXPERIENCE

IT degree or equivalent qualification and solid background in systems engineering, DevOps or cloud operations.

Minimum 5+ years’ experience in DevOps, cloud infrastructure or reliability engineering roles.

Relevant cloud certification(s) and proven experience implementing automation and monitoring at enterprise

scale (AWS/Azure preferred)

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