Lodge Manager
Part-time
Recruite Agency
This position requires local presence. Please view similar jobs below.
A dynamic hospitality establishment in Mbombela, Mpumalanga has a vacancy for a capable Lodge Manager.
This is a stable position with long-term prospects for committed candidates. The team is tight-knit, dependable, and quick to support one another. A safety-first, quality-driven approach underpins everything the team does. If this sounds like the right fit, we would love to hear from you.
Responsibilities
- Conduct game drives and nature walks, interpreting wildlife behaviour, ecology, and conservation issues for guests.
- Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients.
- Process travel bookings including flights, hotels, car hire, and tours using booking systems and supplier websites.
- Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction.
- Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications.
- Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management.
Requirements
- For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
- A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
- A diploma or degree in tourism management, hospitality, or a related field from a recognised institution.
- A valid driver's licence with a professional driving permit is required for most tour guiding positions.
- Strong knowledge of South African geography, tourist attractions, and the local tourism product.
Qualifications
Bachelor of Commerce in Tourism or HospitalityVacancy posted 4 hours ago
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