Admin Controller (Retail)
Full-time
Staff Solutions
Cash:
Administration:
Housekeeping:
Customer Services:
People Management:
- Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures
- Ensure all cash ups balance with the banking
- The drop safe must be always locked and the key kept by the Admin Controller.
- Cash float must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe.
- Cash floats must always balance, and the Admin Controller must take full responsibility for the safe
- When cash ups are done, ensure that the cashiers balance. If there are shortages or over banking, this needs to be investigated and relevant corrective action taken
Administration:
- Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards Prepare requisitions to replenish stock
- Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash Control File, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file.
- Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.
- Ensure that reports are up to date.
- To be addressed on a daily basis. Start of Day Reports.
- Authorizing all transactions - 5A level.
- Lay-byes are the responsibility of the Admin Controller and the Cashiers.
- These must be checked, and spot checks must be done.
- Admin Controller to make sure all RTS is done on a regular basis
- Spot checks on Cashiers to be conducted
- Controlling of the change daily.
- General filing of memos and correspondence
- Data capturing of stock received and sent from branch.
Housekeeping:
- Maintain cleanliness in back office.
- Maintain cleanliness at the Cash Desk area and return merchandise to the floor
- Manage the security of the back office and front cash desk.
- Ensure tags are secured in the store if not attached to merchandise
- Ensuring that Health & Safety standards are met
- Prevent shrinkage by ensuring all company processes and procedures are implemented
Customer Services:
- Train staff in customer service at the cash desk
- Assist customers with enquiries and complaints
- Continuously satisfy customer needs and attract clientele
People Management:
- Manage performance and development of cash desk staff
- Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary
- Manage time and attendance of staff
- Matric Certificate.
- NQF 5 Certificate in Retail/Business Administration.
- Valid Driver’s License - Code 8 unendorsed (preferable)
- Computer Literate: Word and Excel.
- 2 - 5 years in relevant sales / cashier environment
Vacancy posted 15 hours ago
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