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Distribution Manager

Full-time

Stanbic Bank Tanzania

To oversee the effective functioning, performance and delivery of a defined distribution network, including branches, Points of Representation and related channels, ensuring that the distribution mix remains sustainable, profitable, client-focused and aligned to provincial objectives.

Key Responsibilities

  • Lead and oversee the delivery of sales, service, operational and financial performance across the assigned distribution area, ensuring alignment to provincial objectives and business growth priorities.
  • Drive client-focused distribution tactics, local market initiatives and marketing solutions that support balance sheet growth, income statement performance, client retention and improved customer experience.
  • Manage operational effectiveness, channel optimisation and service capability across branches, ATMs, digital channels and devices to ensure the front line can respond effectively to client demand.
  • Lead, coach and develop branch and distribution teams in line with people management, performance, engagement and lean leadership principles to build a high-performance culture.
  • Oversee risk, compliance, quality assurance and FAIS requirements across the distribution area, including Key Individual duties where applicable, to minimise operational losses and ensure regulatory adherence.

Qualifications

  • Completed Degree or Advanced Diploma, NQF Level 7 or higher, with a FAIS-recognised qualification in Business Commerce, Finance, Banking, Management
  • Must meet FAIS Fit and Proper requirements.
  • FAIS Representative certification is required.

Experience Required

  • 5 to 7 years’ relevant branch, distribution or banking leadership experience.
  • Proven experience in branch management, including sales, service, people leadership, risk management and income statement responsibility.
  • Strong understanding of distribution performance, client engagement, operational controls and financial management within a banking environment.
  • Experience leading teams across multiple branches, Points of Representation or client-facing channels will be advantageous.

Behavioural Competencies

  • Leading and directing people
  • Convincing and influencing stakeholders
  • Making sound decisions
  • Interpreting data and providing insights
  • Embracing change and driving practical execution
  • Resolving conflict and managing escalated client matters
  • Producing output in a fast-paced, performance-driven environment

Technical Competencies

  • Business Acumen (Audit)
  • Financial Acumen
  • People Strategy Development
  • Product Knowledge (Consumer Banking)
  • Risk Management
  • Verbal Communication

Additional Information

Vacancy posted 22 days ago
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