Sales Manager

A dynamic retail group in Kariega, Eastern Cape has a vacancy for a capable Sales Manager. The role would suit someone who is organised, methodical, and reliable under pressure.

The company supports further study and professional development where relevant. You will work alongside an experienced and supportive team in a professional setting. Honesty, reliability, and common sense go a long way in this team. Send your CV through today and take the first step towards this opportunity.

Responsibilities

Sales Administration & Reporting

• Generate weekly and monthly sales performance reports including pipeline analysis, conversion rates, revenue against targets, and territory performance metrics, presenting findings and actionable insights to the sales manager during structured review meetings.
• Maintain detailed and up-to-date records of all sales activities, client interactions, pipeline opportunities, and deal status in the CRM system, ensuring data accuracy to enable reliable sales forecasting and informed management decision-making.

Business Development & Lead Generation

• Proactively identify and qualify new business opportunities through a strategic mix of cold calling, networking at industry events, LinkedIn outreach, referrals from satisfied clients, and systematic market research to build a robust and diverse sales pipeline.
• Research and map target accounts within the assigned territory by identifying key decision-makers and influencers, understanding their organisational structure and procurement processes, and developing tailored engagement strategies for each high-priority prospect.
• Attend trade shows, industry conferences, and professional networking events to represent the organisation, generate qualified leads, gather market intelligence on competitor activity and product offerings, and build lasting relationships with key industry stakeholders.

Client Relationship Management

• Serve as the primary escalation point for client issues, coordinating with internal operations, logistics, and technical support teams to resolve complaints promptly, and following up personally to confirm that the resolution meets the client's expectations.
• Identify cross-selling and upselling opportunities within existing accounts by understanding clients' evolving business needs, analysing purchase history and usage patterns, and presenting relevant additional solutions that address identified gaps and deliver measurable benefits.
• Build and maintain strong, trusting relationships with a portfolio of existing clients through regular contact, quarterly business reviews, and proactive communication about new products, promotions, and industry developments that add genuine value to their operations.

Requirements

• A valid driver's licence and own reliable transport for field sales roles requiring travel to client locations.
• Strong negotiation and persuasion skills with the ability to influence decision-makers and close sales effectively.
• A minimum of two to five years of proven sales experience with a demonstrable track record of meeting or exceeding targets.
• For management roles, proven experience in leading and motivating a sales team to achieve targets.
• Strong time management and organisational skills to manage a large and diverse client portfolio efficiently.
• A Grade 12 certificate as a minimum; a diploma or degree in sales, marketing, or business is preferred.

Qualifications

Certificate in Sales Management or Key Account Management