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Network and IT Support Field Technician

Full-time

Hire Resolve

A South African company that has a technology platform that provides consumer service management and rating solutions is seeking an ideal Network & IT Support Field Technician  to join their team in Cape Town.

Responsibilities:
  • Install and maintain Service Systems equipment at customer sites.

  • Establish and maintain support call cycles.

  • Troubleshoot and resolve on-site technical problems, maintaining constant communication with the back office for support.

  • Submit complete records and paperwork for all installations and site visits.

Develop relationships with our regional customer base.

Minimum Requirements: 

  • Valid, unendorsed South African driver's license and own reliable transport .

  • Clear criminal record and valid passport.

  • Willingness to travel extensively across the Western Cape, Eastern Cape, and Northern Cape for up to two weeks at a time.

    • Note: Travel may extend to other provinces and Southern African countries (e.g., Mozambique, Eswatini, Lesotho) when required.

  • Technical acumen in computer support and IoT network maintenance/support .

  • Proficiency in Google Workspace and call-out/site visit inspection software for reporting.

  • Ability to work unsupervised and with a high degree of honesty, reliability, and accountability .

  • Excellent communication skills and a strong customer-facing attitude .

  • Willingness to work extra time when necessary.

Benefits:

  • Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to *****@*****.co.za

Vacancy posted 1 day ago
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