Events Coordinator
Full-time
Recruite Agency
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We are looking for a driven Events Coordinator to join our hospitality establishment in Pretoria, Gauteng.
Open communication and a solutions-focused attitude are highly valued. You will work alongside an experienced and supportive team in a professional setting. Suitably qualified candidates are invited to submit their applications.
The role is guest-facing and includes weekend and holiday work during peak tourism seasons.
Responsibilities
- Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction.
- Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients.
- Lead guided tours and activities, providing engaging and informative commentary about local history, culture, and natural attractions.
- Coordinate event logistics including venue setup, catering, entertainment, and audio-visual requirements to meet client specifications.
- Advise clients on travel options including destinations, accommodation, transport, and activities based on their preferences and budget.
- Promote and sell additional services and products to enhance the guest experience and increase revenue.
Requirements
- A minimum of one to three years of experience in the tourism, hospitality, or travel industry.
- Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous.
- Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.
- Strong knowledge of South African geography, tourist attractions, and the local tourism product.
- For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
Qualifications
Certificate in Travel and TourismVacancy posted 16 hours ago
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