IT Project Manager

A IT Project Manager is needed in East London. The role focuses on consistent delivery, accurate work and clear communication across the Eastern Cape operation.

The Role

The organisation is investing in its East London operation, and this IT Project Manager position reflects that commitment. The successful candidate will work across the it jobs function and contribute to the wider Eastern Cape business.

Expect a structured first ninety days, with onboarding milestones, regular check-ins, and an early focus on getting comfortable with the systems and processes that underpin the East London team.

Practically speaking, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in East London also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Your Workplace

Equally, the environment is hybrid-friendly where the role allows, with collaborative tooling, modern source-control workflows and a strong emphasis on shared ownership of code and incidents.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the East London site adheres to the standards expected of a responsible South African employer.

Beyond that, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Meet the Team

You will join a tight-knit, collaborative team that knows the it jobs side of the business inside out. The East London group is a healthy mix of experienced operators and newer joiners, all of whom share a strong commitment to delivery and to one another.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Practically speaking, the team mix in East London reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Key Outputs

• Collaborate with product and design teams during sprint planning
• Investigate and resolve user-reported support tickets at L2 and L3
• Automate repetitive operational tasks using scripts and tooling
• Design, develop and maintain features across the application stack
• Monitor system health using observability tools and respond to alerts
• Manage user access, identity and endpoint security across the estate
• Diagnose and resolve production incidents within agreed SLAs

Minimum Requirements

• Good written and verbal communication for technical and non-technical audiences
• 2-5 years' commercial software development experience
• Experience with containerisation (Docker, Kubernetes) is an advantage
• Ability to mentor junior team members on best practices
• Familiarity with CI/CD pipelines and infrastructure-as-code
• Understanding of secure development principles aligned with POPIA
• Experience with Git, branching strategies and pull-request workflows

Candidates who meet most of these criteria are welcome to be considered for the role.