General Manager

Stellenbosch University is recognised as one of the four top research universities in South Africa. It takes pride in the fact that it has one of the country's highest proportions of postgraduate students of which almost ten percent are international students. The University lies in the picturesque Jonkershoek Valley in the heart of the Western Cape Winelands. The University has ten faculties, of which eight - AgriSciences, Arts and Social Sciences, Education, Engineering, Law, Science, Theology and the larger part of Economic and Management Sciences - are located on the main campus in Stellenbosch with the Faculty of Health Sciences situated on the Tygerberg campus and the Faculty of Military Science in Saldanha. The University's Business School is situated at the Bellville Park campus. The campuses of Stellenbosch University make up a vibrant melting pot of different cultures and various student organisations can be found on the four campuses. They cater for a wide range of interests such as culture, politics, religions, spiritual concern and relaxation. There are also a number of well-know and established student activities, such as RAG that add to the unique experience of being a Matie, as a student of Stellenbosch is affectionately known. Duties/Pligte General Management: Ensuring that the Tygerberg Gymnasium is aligned with the Maties Gymnasium Strategy, and that the appropriate measures are taken to ensure the successful implementation of the Strategy. Providing leadership and management support to the staff (three full-time, as well as Group Exercise Instructors) at Maties Gymnasium. Identifying shortcomings and providing training to staff to overcome these shortcomings, in line with the overall Maties Gymnasium Training and Development Policy. Providing effective on-the-job training to all staff to effectively deal with all customer queries, complaints and general conflict that might arise from time to time. Ensuring that Standard Operating Procedures (SOPs) are implemented within the Gymnasium in conjunction with the Executive Manager. Implementing, managing and monitoring all financial and general administration systems, including monthly sales audits and revenue reconciliation. Proactively communicating all gymnasium and equipment related matters to all members and suppliers when needed. Overseeing the general preventative and corrective maintenance of all gymnasium equipment as well as of the facility (premises). Taking full accountability for the Health and Safety portfolio of Maties Gymnasium on the Tygerberg Campus. Ensuring that the gymnasium is always clean and hygienic (including the changing rooms). Building strong, positive relationships with all departments at Tygerberg Campus, including Tygerberg Student Services, SunCom, the Student Representative Council and Maties Sport. Sales Administration: Assisting the General Manager: Maties Gymnasium on the Stellenbosch Campus, in creating and establishing sales processes and procedures specific to the Maties Gymnasium on the Tygerberg Campus. Proactively managing all sales, communication and marketing activities of the Gymnasium. Managing and monitoring the successful implementation of all sales and marketing strategies. Ensuring daily contract administration of all new sales and the reconciliation thereof. Configuring daily, weekly, and monthly statistical reports regarding sales, membership base and usage of the facility (including the aerobics classes). Financial administration: Completing monthly reconciliations of all revenue received in the Tygerberg General Ledger and uploading it on MS Teams. Updating, monitoring and reconciling monthly Membership Cancellation Registers. Updating, monitoring and reconciling monthly General Ledger files and Procurement Registers. Managing the overall expense budgets specific to the Tygerberg Gymnasium. Job Requirements/Pos Vereistes A relevant tertiary education (at least a three-year diploma in Sport Management/ Sport Science/ Financial Management or similar). At least five to seven years' work experience in any industry. Computer literate (Microsoft Windows and particularly Excel). Excellent planning, administrative, organisational and reporting skills. Proven ability and track record of managing people, systems or processes. Strong interpersonal skills. Excellent attention to detail. Good written and verbal communication skills. The ability to thrive in a team within a diverse work environment. The ability to take initiative. Effective conflict management skills and techniques. Availability and willingness to work after hours and on weekends. Recommendation/Aanbeveling Three to five years' experience in the health and fitness industry. Experience in direct gymnasium membership marketing and sales. Closing Date : 26-Aug-2026