Body Corporate Claims Handler

Body Corporate Claims Handler Location: Johannesburg
Are you an experienced Short-Term Insurance Claims professional with a passion for delivering exceptional client service?
A well-established and growing insurance brokerage is seeking a Body Corporate Claims Handler to join their dynamic team.
What You'll Be Doing Manage and administer body corporate and commercial short-term insurance claims from inception to finalisation.
Liaise with clients, insurers, brokers, assessors, loss adjusters, and service providers.
Ensure all claims are processed accurately and within agreed turnaround times.
Maintain regular communication with clients regarding claim progress and outcomes.
Review policy terms and conditions and apply them appropriately to claims.
Accurately capture, update, and maintain all claims information and supporting documentation.
Follow up on outstanding documentation, reports, repairs, recoveries, and settlements.
Generate reports and provide feedback to management when required.
Ensure compliance with FAIS, FSCA, POPIA, Treating Customers Fairly (TCF), and Fit & Proper requirements.
What We're Looking For Proven experience in Short-Term Insurance Claims Handling Strong Body Corporate claims experience Excellent knowledge of insurance products, policy wordings, and claims processes Candidates with brokerage experience will be given preference NQF4 short term insurance and RE5 Why Apply?
Join a reputable and growing insurance brokerage.
Work with a supportive and professional team.
Opportunity to further develop your technical insurance expertise.
Be part of a business that values professionalism, client service, innovation, and strong partnerships.
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