Tourism Officer
Part-time
Recruite Agency
This position requires local presence. Please view similar jobs below.
A reputable hospitality establishment situated in Mbombela, Mpumalanga wishes to appoint a reliable Tourism Officer. It is well suited to someone who enjoys variety and keeping busy.
You will be given real responsibility and the trust to run with it. Collaboration, fairness, and pride in the work define the day-to-day culture. Apply now to be considered for this rewarding opportunity.
The role is guest-facing and includes weekend and holiday work during peak tourism seasons.
Responsibilities
- Manage reservations for accommodation, tours, and activities, optimising occupancy and revenue through yield management.
- Promote and sell additional services and products to enhance the guest experience and increase revenue.
- Monitor and maintain equipment and vehicles used for tours and activities, ensuring they are clean, serviced, and roadworthy.
- Handle guest complaints and service recovery professionally, resolving issues promptly to maintain guest satisfaction.
- Prepare detailed travel itineraries, invoices, travel vouchers, and pre-departure information packs for clients.
- Advise clients on travel options including destinations, accommodation, transport, and activities based on their preferences and budget.
Requirements
- Strong knowledge of South African geography, tourist attractions, and the local tourism product.
- Excellent communication and presentation skills in English; proficiency in additional languages is highly advantageous.
- For tour guide and game ranger roles, a valid FGASA or DEAT-registered guide qualification with first aid certification.
- Proficiency in travel booking systems and Microsoft Office applications for reservations and administrative tasks.
- A diploma or degree in tourism management, hospitality, or a related field from a recognised institution.
- Flexibility to work irregular hours including weekends, public holidays, and evenings as tourism is a 24/7 industry.
Qualifications
Certificate in Travel and TourismVacancy posted 16 hours ago
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