Senior Facilities Manager
Full-time
Tsebo Solutions Group
Duties & Responsibilities
Service Level Agreement (SLA) Management
- Review and assess all SLAs with external service providers
- Monitor compliance with facilities management output specifications
- Ensure internal procedures align with contractual obligations
- Evaluate and improve reporting structures
Team Leadership and Workforce Management
- Review organisational structures, reporting lines, and job roles
- Lead, motivate, and develop site teams
- Coordinate team-building and engagement initiatives
- Drive alignment with operational and strategic objectives
- Manage employee relations in line with labour legislation
- Support succession planning and BEE compliance
Customer Relationship Management
- Build strong, proactive relationships with clients at all levels
- Establish effective communication channels across stakeholders
- Drive a customer-focused service culture
Occupational Health and Safety (OHS) Compliance
- Ensure compliance with the Occupational Health and Safety Act
- Maintain effective safety systems, policies, and procedures
- Ensure all statutory appointments are in place and active
- Conduct audits and implement corrective actions
Reporting and Governance
- Ensure accurate and timely reporting (internal and external)
- Lead and participate in meetings, reviews, and workshops
- Maintain proper records and documentation of site activities
Risk Management
- Identify operational and technical risks Implement risk mitigation strategies
- Work with technical managers to manage site risks effectively
Quality Management
- Ensure implementation of quality standards and systems (IMS)
- Monitor performance against quality objectives Maintain compliance with ISO standards (9001, 14001, 45001)
Financial Management
- Manage budgets (OPEX and CAPEX) within approved limits
- Monitor costs and review variance reports
- Ensure compliance with financial policies and controls
Documentation and Compliance
- Maintain a complete and updated document library
- Ensure all contract documentation is properly stored and accessible
- Perform inspections and enforce corrective actions where needed
Skills and Competencies
Technical Skills
- Strong financial and business acumen
- Knowledge of facilities management systems, equipment, and materials
- Understanding of SLAs and contract management
- Sound knowledge of OHS legislation
- Knowledge of Labour Relations Act and employee relations practices
- Proficiency in MS Office (Word, Excel, PowerPoint, Projects)
- Valid driver’s license and own transport
Key Competencies
- Strong communication and relationship management skills
- Customer-focused mindset
- Strategic thinking and planning ability
- Problem-solving and analytical skills
- Project and resource management capability
- Conflict resolution and disciplinary management
- Ability to work under pressure and be available after hours (24/7)
Qualifications
Education And Experience
- Matric (Minimum requirement)
- Relevant tertiary technical qualification (preferred)
- 5–10 years’ experience in facilities management or similar environment
Vacancy posted 6 days ago
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