Transport / Operations Controller
Full-time
Charm Recruitment Agency
As controllers you will have loads available as per clients allocated to you. The Operations Manager has the responsibility of ensuring that you have a truck for that load. As controllers you will send out an email on a daily basis reminding the Operations Manager of your requirements. Sending of Details To Clients Will be the controller''s responsibility. Confirming loading date as per agreement with Operations Manager.Load FileController is responsible for passing on information to Accounts for the file to be createdController will check that the loading instruction is correct.Controller to email loading instruction to Transporter after Controller and Operations Manager has signed it off. Follow Ups & UpdatesDaily TrackingOperations Daily ReportCustoms DocumentsController is responsible for putting pre alerts into the load file.Weekend DutiesFollow up and ensure smooth running of operations over the weekendImmediately escalate to Manager on duty any issues. Once plans have not gone according to agreement in the handover meeting Controller is to escalate to Manager on duty.WhatsApp Communication EmailsAll telephone discussions with clients to be followed up on mail confirming discussion.Education and ExperienceValid Drivers licenceComputer LiteracyKey CompetenciesAdaptabilityPatience to deal with difficult customersStress toleranceGoal drivenSelf-motivatedPositive energyExcellent written and verbal communication skills.
Vacancy posted 1 day ago
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