Procurement Content Specialist

Coca-Cola Beverages South Africa (CCBSA) presents an exciting opportunity for a Procurement Content Specialist , to join the Procurement team at CCBSA.

CCBA is the 8th largest Coca-Cola bottling partner in the world by revenue, and the largest on the continent. It accounts for over 40% of all Coca-Cola products sold in Africa by volume. With over 18,000 employees in Africa, CCBA services more than 735,000 customers with a host of international and local brands. CCBA operates in 14 countries, including its six key markets of South Africa, Kenya, Ethiopia, Uganda, Mozambique and Namibia, as well as Tanzania, Botswana, Zambia, the islands of Comoros and Mayotte, Eswatini, Lesotho, and Malawi.

Integrated Strategic Sourcing & Lifecycle Management

• Provides assistance to ensure a high-quality e-catalogue/contract management service to the internal client.
• Set up and maintain contracts for assigned categories and vendors, assuring high quality and up-to-date content, in line with company-relevant policies, legislation, naming conventions, and service level agreements (e.g., execution of new vendor set up, catalogue release).
• Provide quality content management service to internal clients (e.g., facilitating the setup and editing of content).
• Ensure all Procurement Master Data on ERP is standardised, implemented, and aligned to Strategically Sourced Categories, assisting HQ to ensure rationalisation of material master duplicates.

Procurement Content Stewardship & Data Governance

• Support the internal customer by establishing content, ensuring relevancy and integrity of contract and catalogue content, content management, and terms & conditions check.
• Interface with relevant Procurement Teams, internal stakeholders, project teams, and suppliers to improve catalogue accuracy and communicate change requests to the HQ Master Data team.
• Connect with suppliers to ensure accuracy of vendor and Procurement master data.
• Proactively follow up with Category Managers and Category Specialists to identify possible content updates to improve the service experience of internal clients.
• Analyse and monitor e-catalogue utilisation to maintain up-to-date e-catalogues (e.g., request removal of unused items or contracts).
• Monitor ERP contracts and follow up on renewal and changing terms & conditions with relevant Category Managers and update the contract as well as request updates of e-catalogues as appropriate.
• Review and monitor support process efficiency and recommend opportunities for increased effectiveness.
• Query management, including exceptions regarding e-catalogues, portals, and contracts.

Procurement Master Data & Contract Administration

• Release Procurement Master Data and contracts or new editions when terms & conditions or standards have changed
• Perform user acceptance testing of changes to content management systems
• Escalate systems and IT issues relevant to content to the IS team

Procurement Operational Enablement & Stakeholder Support

• Act as a single point of contact for the Category Managers, Category Specialists, Procurement operatives, and Local Plant Buyers for all questions and queries relating to content and data for Procurement Master Data on the ERP system, e-catalogues, contracts, and portal services.
• Ensure that catalogue/contract content maintenance knowledge is properly documented.
• Train Procurement Teams on contract/catalogue requirements to facilitate implementation.