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Service Manager Global Grade 13

Full-time

Barloworld Power Angola

Position outputs
  • Achievement of budget and maintaining productivity levels
  • Effective control of expenses
  • Warranty management to targets set
  • Achievement of daily Service Operations “KPI’s”
  • Effective relationships with internal and external customers
  • Key account service issues management
  • Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain)
  • Team development, cohesion and motivation,
  • Implementation of team performance ownership program and IDP’s
  • Effective self-management and performance ownership
  • Productive vehicle management
  • Safety management of the section

Qualification, Experience And Competencies

  • Qualified earthmoving mechanic, Diesel Mechanic or Mechanical Engineering qualification
  • Must have at least 5 years supervisory experience
  • Must have extensive knowledge of service financial figures
  • Warranty understanding and application thereof critical
  • Understanding of product problem management and impact thereof
  • People management skills, Ability to manage extremely stressed environment
  • Meeting deadlines and target dates essential

Vacancy posted 16 days ago
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