Repairs Coordinator
Full-time
Time Personnel
REQUIREMENTS
DUTIES
Salary: R negotiable dependent on experience
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- Grade 12, Relevant qualification in Administration, Operations, Customer Service or a related field will be advantageous
- Computer literacy, including Microsoft Office
- 2–3 years’ experience in an administrative or coordination role
- Experience in a repairs, workshop, technical or service environment will be advantageous
- Experience with quotations, invoicing and job tracking
DUTIES
- Booking in and registering all professional repairs received from customers and branches.
- Coordinating and monitoring repairs from receipt through to completion and return.
- Liaising with the Workshop regarding repair evaluations, progress and completion dates.
- Preparing and sending repair quotations to customers and branches.
- Following up on outstanding quotations and obtaining customer/branch approval.
- Maintaining an accurate repair schedule and monitoring outstanding repairs.
- Handling customer and branch queries relating to repairs, quotations and turnaround times.
- Coordinating the movement of repairs between branches, the Workshop, suppliers and external service providers.
- Coordinating instruments sent for calibration and monitoring completion and return dates.
- Ensuring completed repairs are correctly processed for invoicing and dispatch.
- Preparing daily and periodic reports on repairs, quotations and outstanding work.
- Assisting with monthly Workshop stock takes and re-order requests.
- Coordinating certification and documentation for Intrinsically Safe Instruments where required.
- Maintaining accurate repair records and documentation.
- Following up on repairs that have not received approval within the required period and arranging their return where necessary.
- Performing any other duties reasonably required for the effective operation of the Repairs and Workshop function
Salary: R negotiable dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
Follow us on Facebook
Follow us on LinkedIn
Visit our Website
Vacancy posted 6 days ago
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