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Account Handler (Customer Service)

Full-time

South Cape Recruitment

Qualifications :
  • Matric
  • 2 years' experience in a customer service driven environment
  • Fluent in English - additional languages such as Sepedi, Tsongo, Sotho
  • Fully computer literate - MS Office Suite
  • RE5 - hugely advantageous
Personal Conduct Traits:
  • Acts with integrity and honesty in an open and transparent manner
  • Shows mutual respect and trust
  • Sets a good example to others
  • Performs duties in a professional and competent manner
  • is committed and result driven
  • is comitted to continous development and learning
Competencies and Skills:
  • Organisational skills and the ability to plan, prioritise and manage own workload to ensure effective time management
  • Ability to work under pressure and be flexible as part of a team
  • Ability to think ahead and acticipate needs befor they arise
  • Attention to detail and deadlines
  • Excellent oral and written communication skills and ability to professionally represent the department
  • Ability to develop and maintain good working relationships at all levels, including during difficult or challenging circumstances
  • Ability to exercise discretion in dealing with confidential or sensitive matters
  • Expertise and knowledge within the field of employment
  • Information seeking and working systematic to obtain data and feedback
  • Analytical and conceptual thinking
  • Initiative
  • Objectivity
Vacancy posted 2 days ago
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