Business Manager (Witbank Business Centre)

Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in harnessing the power of technology to make each interaction easier and simpler. We do everything we can to ensure that our clients have access to transparent and affordable banking services. When you bank with us, there are no hidden costs. We’re committed to making sure that you have a clear understanding of exactly what you're paying for. Why shouldn’t you have access to your cash when and where you want it? Whether you prefer Remote Banking, ATM transacting, drawing cash from tills at your local supermarket or coming into one of our branches, the way you access you cash is entirely up to you.Purpose Statement To provide a proactive Business Banking sales and service management function that will retain and grow a portfolio of Business clients. To and identify and implement value-adding and specialised Business Banking financial product solutions from a range of standard and/or customised offerings. The role includes visiting clients at business premises (frequent travel). Qualifications (Minimum) A relevant tertiary qualification in Business Management or Finance Qualifications (Ideal or Preferred) Bachelor's Degree in Business Management or Similar Experience Minimum: Banking experience of at least 5 years - of which at least 3 years spent in the Business Banking environment. Managing a complex portfolio of Business customers with a service and financial analysis focus. Significant experience in preparing and motivating Credit applications. Cost control and sales management. Ideal: 1-2 years managerial leadership / managerial experience. Managing a small Business Centre. Knowledge Minimum: Principles and practices of business economics and the current business economic environment. Customer relationship management (CRM) principles and techniques. Different industry sectors and sector risk profiles / trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric. clients in the portfolio). Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. General banking practices and procedures. Knowledge of competitor product offerings / channels / operational and marketing tactics. Credit principles and practices, including an understanding of credit application, securities. Legal entities (companies, close corporations, sole proprietorships, etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). Able to extract, analyse and apply CRM insights to influence the client management approach and strategy. General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the Business market. Ideal: Features, benefits and value propositions of the respective company product / service offerings. Multi-level products available and pricing structures. Current taxation laws as they apply to customers. Good knowledge of administration processes and procedures pertaining to Business Banking transactions. Financial Modelling; activity-based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry / sector specific). Skills Analytical Skills Problem solving skills Decision making skills Attention to Detail Computer Literacy (MS Word, MS Excel, MS Outlook) Communications Skills Interpersonal & Relationship management Skills Influencing Skills Negotiation skills Commercial Thinking Skills Strategic Thinking Skills