Clinic Coordinator

Applications are warmly invited for a Clinic Coordinator role based in Newcastle. We welcome candidates from every background across KwaZulu-Natal who are ready to grow with us.

The Role

The Clinic Coordinator vacancy forms part of how the Newcastle branch keeps performing. It pairs day-to-day delivery with longer-running priorities that keep the health jobs side of the business moving forward.

Equally, the organisation keeps reporting lines clean and expectations realistic. Performance is measured against a small, agreed set of metrics, and there are no surprise yardsticks for the Clinic Coordinator taking on this position.

On top of that, the role has been written to be sustainable, not just busy. Strong output is expected, and managers in Newcastle also pay attention to recovery, learning and the kind of breathing room that keeps people doing good work over time.

Tools, systems and information are there to support the role rather than slow it down. The company continues to invest in the technology that backs its Newcastle teams, and the new Clinic Coordinator will feel that from the first week.

Meet the Team

Beyond that, the team you will be working with is fast-paced and energetic. Things move quickly across the Newcastle office, and the people who thrive here are the ones who plan ahead, communicate openly and pick up the slack when KwaZulu-Natal operations get busy.

On top of that, the team mix in Newcastle reflects a balance of experienced operators and emerging talent, with deliberate space for diverse voices and backgrounds.

Line management is hands-on without being heavy. Expect regular one-to-ones, honest feedback and the support needed to do good work consistently.

Collaboration is the default working mode. Whether picking up a quick query or working through a complex project, you will find colleagues willing to lean in and help.

Equal Opportunity

Importantly, the organisation is committed to transformation and equal opportunity. Hiring is on merit, and applications are actively encouraged from women, youth, people with disabilities and other historically disadvantaged groups in line with the Employment Equity plan and B-BBEE objectives.

Inclusive hiring extends through onboarding and into how teams operate every day. Respectful, fair conduct is expected from every team member in Newcastle.

B-BBEE compliance is more than a scorecard here. It informs how the business invests in skills development, supplier diversity and community engagement across the country.

Practical steps back the words. Structured EE reporting, transformation initiatives and learnership programmes give real opportunities to candidates from across KwaZulu-Natal.

About Newcastle

Newcastle continues to grow as an employment hub in KwaZulu-Natal, with near the Berea office node. This role gives you a foothold in one of its busier business communities, with access to the local services, suppliers and partners that keep the work moving.

Many candidates already living within reach of Newcastle cite the location as one of the role's quiet wins, with shorter commutes and a real sense of being plugged into the local KwaZulu-Natal economy.

If you are relocating, the team can share practical pointers on neighbourhoods, transport and the typical pace of life in Newcastle, KwaZulu-Natal.

Accessibility is taken seriously: where the role allows, the team works toward a balance of in-office presence and flexibility for candidates based in and around Newcastle.

Your Workplace

Crucially, the environment is clinical, regulated and patient-centred. Shift work, infection control protocols and clear scope-of-practice boundaries are part of every working day.

In addition, the working environment is set up to give the team the focus needed for deeper work, while keeping collaboration and quick problem-solving close at hand.

Health, safety and well-being are taken seriously. Current policies and procedures are maintained, and the Newcastle site adheres to the standards expected of a responsible South African employer.

A respectful, professional environment is the standard in KwaZulu-Natal. Bullying, harassment and unfair conduct have no place here, and managers are trained to act decisively when concerns are raised.

Key Outputs

• Respond appropriately to medical emergencies and code calls
• Support quality improvement audits and clinical governance reviews
• Manage stock levels of consumables and report shortages timeously
• Assist with admissions, discharges and patient transfers
• Educate patients and families on treatment plans and self-care

Essential Criteria

• Sound clinical judgement and ability to work calmly under pressure
• Relevant clinical qualification from a recognised institution
• Computer literacy and experience with electronic health records
• Working knowledge of POPIA as it applies to patient information
• Up-to-date immunisations as required by occupational health policy
• Willingness to work shifts, weekends and public holidays as required
• Proven clinical experience appropriate to the level advertised

Each application is reviewed carefully, and strong matches against the criteria above will move forward in the process.