Senior Manager: It Operations & Infrastructure

Senior Manager: IT Operations & Infrastructure
Johannesburg, South Africa | Posted on 15/10/2026
Ready to Own the Engine Room of a Growing Organisation?
This isn't a "manage from the spreadsheet" role.
We're looking for a hands-on senior leader who gets energy from keeping complex environments running smoothly, who loves diagnosing the hard problems, and who still wants to get into the detail when it matters.
You'll own the performance, resilience, and security of a full enterprise IT landscape while leading a small but high-impact team.
If you enjoy the mix of strategy, execution, and the occasional late-night incident call, this is the job.
What You'll Actually Do
You'll be the person responsible for making sure the technology environment is secure, stable, and ready for growth.
Day to day that means:
Own the infrastructure
— network, servers, cloud platforms, identity & access, and telephony.
You set the standard for availability, performance, and continuous improvement.
Lead cybersecurity operations
— SIEM, DLP, endpoint protection, vulnerability management, and the governance that goes with operating in a regulated environment.
Drive reliability
— monitoring, observability, incident management, root-cause analysis, and the culture that stops issues before they become outages.
Protect the business
— backup strategy, disaster recovery, high-availability design, and business continuity planning and testing.
Lead people
— mentor and develop a tight IT team covering support, security, and infrastructure.
Set the tone for accountability, ownership, and service.
Influence the organisation
— work closely with executives and business leaders so technology decisions actually support growth and operational excellence.
Requirements
Who We're Looking For
You're a technical leader who still likes being technical.
Experience & Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (NQF Level 7)
8–10+ years in IT Operations and Infrastructure
At least 5 years in a senior leadership or management role
Experience in financial services, insurance, or other highly regulated environments is a strong advantage
Proven track record managing enterprise-scale operations and governance
Hands-on Technical Strength
You've worked with (and can talk confidently about) most of the following:
Network infrastructure (routing, switching, firewalls, VPNs)
Microsoft server environments and Active Directory / LDAP
Microsoft 365
Monitoring tools (Zabbix, SolarWinds, ManageEngine)
Backup, disaster recovery, SIEM, and DLP solutions
The Person Behind the Skills
Strong technical leader who enjoys being hands-on
Strategic thinker with excellent problem-solving instincts
Delivery-focused, proactive, and highly accountable
Calm and clear under pressure
Strong communicator who can work effectively with executives, technical teams, and vendors
Genuinely interested in security, reliability, and continuous improvement
What the Role Demands
Availability after hours for urgent incidents, planned changes, or critical business support when needed
Ability to provide executive-level support with professionalism, urgency, and discretion
ITC and criminal checks will be required
Psychometric assessments may form part of the process
Preference will be given to internal candidates who meet the requirements.
If you're the person who likes owning the outcome — not just the strategy document — we'd like to hear from you.
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