General Manager
Full-time
Wild Dreams Hospitality
This is a senior, multi-disciplinary role for someone who has run a luxury lodge from top to bottom: financials, operations, guest experience, and team leadership all fall under your remit. The ideal candidate thrives in an isolated, boat-access environment and is ready to commit to a long-term future with the property. Core Criteria:
- Degree or diploma in Hospitality, Tourism, or Business Management
- Minimum 6 years' experience in the luxury safari lodge or wider tourism industry
- Minimum 4 years as a Lodge Manager or equivalent senior operational role
- Minimum 5 years as a General Manager or senior leader with full P&L responsibility
- Proven track record managing multi-department operations (rooms, F&B, guest services, maintenance, finance, admin)
- Strong financial management skills: budgeting, forecasting, cost control, revenue optimisation, reporting
- Solid leadership and staff development ability, with experience building and mentoring high-performing teams
- Advanced computer literacy, particularly Excel, and comfort with hospitality systems (PMS, POS, stock management, accounting software)
- Valid driver's licence
- Health and safety qualification, or willingness to obtain one
- Willing to relocate long-term and settle into remote lodge living
- Comfortable with an extended on/off duty cycle (roughly three weeks on, one week off)
- Not suited to candidates with young children or pets, given the remote setting
- Provide overall strategic leadership and drive long-term business growth
- Manage budgets, control costs, and oversee financial and commercial performance
- Oversee day-to-day operations across the lodge, including facilities, boats, and infrastructure
- Maintain procurement, stock control, and asset management standards
- Champion an exceptional, guest-centred culture and monitor satisfaction levels
- Work with sales and marketing to grow occupancy and strengthen trade relationships
- Represent the property at industry events and with key stakeholders
- Support conservation initiatives and community engagement in the surrounding area
- Ensure compliance with company policy, concession agreements, and legal requirements
- Report accurately to Directors on operational and financial performance
- Salary: negotiable, dependent on experience
- Live-in position, fully furnished accommodation and all meals provided while on duty
- 18 working days of paid annual leave per year
- Participation in the company's Management Incentive Scheme
- Comprehensive medical insurance
- One annual return economy flight to home country
- Use of a company vehicle for business purposes
- Monthly phone allowance
Vacancy posted 8 hours ago
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