Internal Sales Consultant
Full-time
Profile Personnel
Purpose of the Role
- To provide excellent customer service, generate sales, manage customer relationships, and support business growth through showroom sales, quotations, follow-ups, and scheduled client visits.
- The successful candidate will be responsible for assisting customers with product selection, preparing quotations, converting enquiries into sales, and developing relationships with clients through regular communication and site/customer visits.
Key Responsibilities
Sales & Customer Service
- Assist walk-in customers and incoming sales enquiries.
- Build strong relationships with new and existing customers.
- Understand customer requirements and recommend suitable products and solutions.
- Prepare accurate quotations and follow up to secure orders.
- Achieve monthly sales targets and revenue objectives.
- Maintain excellent customer service throughout the sales process.
Client Visits & Business Development
- Attend scheduled customer appointments and site visits.
- Meet with contractors, developers, designers, and homeowners.
- Identify new sales opportunities and develop customer relationships.
- Present product solutions and provide advice on suitable applications.
- Follow up on leads generated from visits and enquiries.
Administration
- Capture sales orders accurately.
- Maintain customer records and sales activity reports.
- Monitor outstanding quotations and follow-up activities.
- Work closely with stock, logistics, and administration teams.
- Ensure customer expectations are managed regarding availability and delivery.
Requirements
- Previous sales experience (building materials, tiles, hardware, décor, kitchens, bathrooms, or related industries advantageous).
- Strong customer service and communication skills.
- Target-driven with the ability to close sales.
- Confident dealing with customers face-to-face.
- Valid driver's licence.
- Own transport advantageous.
- Computer literate (MS Office / sales systems).
Vacancy posted 5 days ago
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