General Manager (Entertainment)
Full-time
Be Different
In order to be considered the following is required:
- 5+ years managing a business unit with P&L responsibility (leisure, hospitality, FEC, fitness groups, multi-unit retail), including 2+ years as the no.1 on site
- Builder track record: has personally launched or rebuilt something - a venue, a department, a sales function, a reporting system. Not just maintained what existed
- Provable revenue growth: can state specifics “it was X, it became Y in Z months, through these actions” and back it with references
- Personal B2B sales experience: has personally brought in corporate / school contracts, not only managed a sales team
- Has led teams of 15+ (direct and indirect), including dismissals
- Financially literate: reads P&L and cash flow, understands VAT, debtors / creditors
- Hands-on owner of booking / POS / CRM systems (selection or implementation experience is a plus)
- Available on weekends, school holidays and public holidays - the venue's peak trading days
- Sales first: leads the sales team: schools, corporates, birthday parties, groups, partnerships. Sets realistic targets and can personally show a salesperson how to close a deal
- Money and administration: Works hand-in-hand with the accountant: payables, debtors, cash flow, VAT, banking. Does not do the bookkeeping but no number is ever a surprise
- Systems: Online booking, POS, CRM, payment gateways - owns them and keeps them working
- People: Sets written tasks with deadlines, follows up, hires and dismisses. The Venue Manager (front-of-house) reports to the General Manager
- Problem: Sees risks before they become fires: seasonal dips, equipment downtime, key-staff departures, cash gaps
Vacancy posted 11 hours ago
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